Angelo M

Audi QS5

Purchased a Audi SQ5, the car itself has been great had no issues, did a long drive down to London in it this weekend which was a proper test, not one issue. The service was okay, I think a few things could be done to make it a better experience for customers. They knew I was getting the train down from Manchester and it would have been apricated if they offered to get me from the station, it was only 5 mins down the road, they could have even brought the car I was getting and I could have test drive it back. I think little things like that that make all the difference. The parcel shelf was missing and it did feel a bit rushed while I was purchasing as other customers were turning up. I also found the car wasn't cleaned to which Harrison responded that he thought it was. In all fairness they did replace and sort all the wheels for me prior to arrival which I did apricated. A few little things could have been done and I think should be taken into consideration for the future to make it a more seamless transaction for customers.