Deborah F

Reassuring service

As a single woman buying a car can be a daunting process, especially when you have encountered unscrupulous dealers in the past. I was therefore very happy to find a car that I loved the look of and had a great buying experience with Brown’s. Not only was I nervous, I am also neurodivergent but Brown’s Autos put me at my ease. They were very responsive throughout the process and answered my queries. On the day a gentleman called Mark test drove for me and he was friendly and calm. The paperwork side was also an easy experience. From the minute I made contact with James via phone all and then Josh via text, Brown’s has just felt like a different company to deal with. No pushiness and also I feel like I can contact them after purchase with any issues.