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Extremely Unsatisfactory!!!!!!!!!!

Fusion Motors Car Purchase: A Customer Review My Experience Buying a Vehicle in November 2025 Overview I purchased a vehicle from Fusion Motors in November 2025, enticed by the advertisement promising a car with only 8,000 miles on the clock. However, upon receiving the car, I discovered it had 11,000 miles. Though I initially decided to overlook this discrepancy, my experience quickly worsened due to multiple faults in the vehicle. Service and Communication From the moment I reported the issues, communication with the dealership was disappointing. Over the span of three months, I sent roughly 20 emails and made about as many phone calls—most of which were ignored. My attempts to get the faults resolved were met with excuses, rather than solutions or genuine support. Customer Effort Dealing with Fusion Motors proved to be both stressful and time-consuming. I spent several hours following up, and even took two days off work to deliver the vehicle to their premises. Despite these efforts, the faults remained unresolved, leaving me frustrated and feeling undervalued as a customer. Summary • Advertised mileage was inaccurate (8,000 miles promised, 11,000 miles delivered) • Vehicle had multiple faults on arrival • Repeated emails and phone calls largely ignored • Significant time wasted, including two days off work Conclusion Based on my experience, I would not recommend Fusion Motors. The combination of inaccurate advertising, poor customer service, and unresolved vehicle faults made this purchase deeply unsatisfactory. I hope my review helps other prospective buyers make informed decisions and encourages the dealership to improve their service standards.