David M
Hit the right buttons
Once the car I wanted, a new CLE Cabriolet was available Kaina made it happen. She got me the right settlement on my BMW convertible, secured the only available vehicle and from that point, ably supported by Jon Badman things progressed very quickly. From transferring my cherished plate to securing a prestigious delivery I was made to feel a customer of value. On handover 4 members of staff wished me well and the follow up " am I happy" has continued. The tech lady who set me up on the App was knowledgeable and excited for me cementing my experience. I have bought many cars mainly BMW but Mercedes Watford Made me feel important. When buying a new vehicle why would I want any other experience