Damian

Buyers beware - avoid! Range Rover story

I would strongly advise any prospective buyer to be extremely cautious with V8 Vault Ltd. I purchased a vehicle from them that was marketed as being in “tremendous” condition, “freshly serviced,” with a “full service history,” and “rust-free.” Relying on their professional Instagram page and high-quality advert images, I proceeded with a distance purchase. I assumed a vehicle from a self-proclaimed specialist would be vetted to a high standard. I'm sure you can find the vehicle on the V8 Vault Instagram page. The reality was shocking. The car arrived filthy inside. Despite being “freshly serviced,” the oil was black, thick, and well below the minimum level on the dipstick. The front reg plate is significantly broken. More seriously, the car has active safety faults (TPMS and engine coolant alerts) and a non-functioning parking aid. A subsequent history check revealed significant undisclosed damage assessment history. Far from being “rust-free,” the paint is bubbling in places, and there is visible corrosion on the wheel arches and underside. When I exercised my legal right to reject the vehicle under the Consumer Rights Act 2015, the dealer’s persona changed instantly. My refund request was dismissed, the purchase was downplayed as a "cheap car," and the dealer refused the return. I am now pursuing this through a formal County Court claim and have lodged an objection to their company strike-off at Companies House. Do not trust the "tremendous" descriptions—verify every claim independently before handing over your money.