Wesley T

Mercedes Cla

The car is lovely. The dealership is close to me and they the model I was after and at a price I could afford. Staff on the day were brilliant when I first went to look at it and went back a second time to collect. Communication was terrible during this time. It was hard trying to get in touch with the salesman as I had left a reservation and tried to communicate that but couldn’t get through to anyone but eventually I got through to someone who assured me the deposit had arrived and car was reserved. Prior to collection the dealership didn’t know the MOT was needed. Car wasn’t clean when I collected it. Low score as they need better communication and better prep of the cars for collection but the car l chose is lovely.