Marc

Poor warranty, poor communication

Purchased a nearly new vehicle 18 months ago and upon the advice of the salesperson we paid an additional £700 plus for what was sold as a nationwide 2yr warranty - and take your car to any Evans Halshaw for repair. The vehicle developed a fault, 2 local Evans Halshaw refused to take the car (we live over 100 miles from the supplying dealer). Challenged Evans Halshaw Wakefield who agreed (eventually) to look at the car. Promised a call the following Monday to arrange. 4 weeks later still nothing. Emailed the head of business (Jake #) twice and phoned, all completely ignored. The warranty is not fit for purpose and service from Evans Halshaw Wakefield is shocking!