Sam

Unresponsive service desk

My Nissan Ariya was left completely undriveable for around 30 minutes and was recovered to Marshall Nissan Grantham for diagnosis. Whilst the dealership provided a DTC fault code report, I have now sent three polite emails over several weeks asking for the technician’s conclusions following the investigation. Unfortunately, I have received no response. I simply wanted to understand what was found and whether there is any ongoing concern regarding the vehicle’s reliability. Disappointing communication and aftercare.