Neil, January 2022
"Dream car - love it "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service whilst buying my car, helpful staff, they even sorted the tax out and paperwork on my behalf. The car was present well and has been a dream since buying.
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Aftersales from Essex Prestige in response to Dream car - love it
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Victoria, January 2022
"Mini Cooper - Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Mini Cooper - lovely little car with nice modern features. Its snazzy inside with loads of gadgets and a funky little screen display, it looks perfect inside and out! The car was just like described and I left extremely happy. Good service provided I would recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Mini Cooper - Essex Prestige
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Craig, January 2022
"Enjoying driving my new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All in all I really like my new BMW M135i, it certainly puts a smile on my face every time I get in it, the guys at the dealer provided great customer service it was so worth the 380 miles drive to collect. If I have had any little problems I got in touch and you guys helped me out straight away, your after sales service has been just as amazing as the service at sale. I would certainly buy another car from you in the future.
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Aftersales from Essex Prestige in response to Enjoying driving my new car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Loraine, January 2022
"Great new Nissan Juke"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
First time buying from Essex prestige and it was a simple and easy process. Reis looked after me very well and was a great help. The car itself is great and was in top condition on collection, just liked it was advertised. No issues at all and happy to recommend Essex prestige to anyone looking for a lovely new car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great new Nissan Juke
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Kevin, January 2022
"Smooth purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased an Audi S3 from Essex Prestige and the service I got was not pressured at all I arranged a viewing and was left to have a good look around without salesman looking over my shoulder but he was there to answer any questions. I was pleased with the helpful and professional service provided. All went smoothly and I couldn't of asked for anything more.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Smooth purchase
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mikel, January 2022
"Very impressed! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was impressed with the car buying process and the assistance given by Reis who provided useful information about the car, arranged a test drive and subsequently went through the purchase process so that I was able to collect the car on the date and at the time agreed. Amazing car the Mercedes E45 so powerful and fun to drive, plus they gave me a year warranty chucked in aswell, so absolute bonus!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very impressed!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jordan, January 2022
"Mercedes E63 😍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Extremely happy with my Mercedes E63... what a car! I just love getting it in and driving it everyday. The customer service received when I bought it was very good, I was very pleased with how they dealt with everything. I'll be a returning customer in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Mercedes E63 😍
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Benjamin, January 2022
"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I just recently bought a car here, I'm really happy with it, it was a great price and exactly what I wanted. I would happily recommend Essex Prestige to friends and family, and I would certainly use them again in the future. The service was brilliant, very friendly and helped with anything I needed. The staff were very thorough and made sure I was happy with everything before leaving. Very happy with the car and service.
+0 Found this review helpful
Aftersales from Essex Prestige in response to 5 out of 5
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Samia, January 2022
"Customer of many years"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been a customer of this dealer for many years now and they always provide great customer service and have such great stock! Really happy with my recent purchase of a Range Rover sport, everything is working well and the car is lovely to drive. The team there really did provide great service yet again. I will no doubt be back again soon for my next car :)
+0 Found this review helpful
Aftersales from Essex Prestige in response to Customer of many years
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jaghit, January 2022
"Cant fault the customer service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I cannot fault the dealership at all. Everybody looked after me, extremely helpful and very friendly. The customer service was amazing. The car I bought is lovely, I really do love it. My old car was a little older, so this car feels like luxury, I am still getting used to it, but its comfortable and nice to drive. I am very happy, I would definitely recommend Essex Prestige to others looking for a new car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Cant fault the customer service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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