Chezney S, December 2021
"Decent dealership"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've purchased from Essex Prestige before and they've always been good. I like to change up my cars quite often, so I'm no stranger to car dealerships. On this occasion went for a Merc C63, I've been enjoying the car a lot and it can soon shift! I did have a slight issue, but cant knock they way its been dealt with, customer service has been top notch!
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Aftersales from Essex Prestige in response to Decent dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Shakira H, December 2021
"Lovely Jaguar F-Type"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Enjoying driving the Jag F-Type... I usually switch up my cars quite often but can see myself keeping hold of this one! Its truly a lovely car. The car was presented well; clean and tidy and very well detailed. Everything was prepared on time meaning a quick and efficient handover. The people are very nice to deal with, its an all round 5 star experience. I would recommend this dealership to anyone looking for a great new car.
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Aftersales from Essex Prestige in response to Lovely Jaguar F-Type
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jeff C, December 2021
"Would use again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a few issues with the Audi initially but Victor and Reis were sound, they got me back in straight away and got it all sorted, was very happy with how everything was handled. I'm over the moon with the RS6 now, I love driving it, defo had a lot of fun, I'll be keeping hold of this car for some time, but when the time is right I would definitely use Essex prestige again.
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Aftersales from Essex Prestige in response to Would use again
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Seymour F, December 2021
"A pleasure to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
How lucky am I?! What a privilege it is to be driving a Porsche 911.. absolutely stunning vehicle. Essex Prestige... you have serviced me well and provided me with an outstanding new car. I am so grateful for their service and the time and effort they spent with me going through everything. Friendly, helpful and efficient I couldn't ask for anything better. An easy 5 stars given to this dealership!
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Aftersales from Essex Prestige in response to A pleasure to deal with
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Phillip L, December 2021
"Brilliant throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really nice and easy process when buying with Essex Prestige. My VW Golf is a lovely car to drive and really can pick up some speed!! I'd be more than happy to recommend Essex Prestige to friends and family, they have a great range of stock and customer service is on point too 😁
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Aftersales from Essex Prestige in response to Brilliant throughout
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Lisa G, December 2021
"Lovely Range Rover Evoque"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Myself and my partner purchased the Range Rover Sport from Essex Prestige back in August now. We waited a few months to leave a review but can confirm that we are more than happy with the car... not issues at all. Reis who we dealt with was great, no complaints about his service. A well deserved 5 star review... thanks guys 😋
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Aftersales from Essex Prestige in response to Lovely Range Rover Evoque
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
John C, December 2021
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great Land Rover and great customer service. 5 stars all round.
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Aftersales from Essex Prestige in response to 5 stars
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Nazibrola C, December 2021
"Great sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was wanting to purchase a car for my son. We went to Liverpool first to view one but it wasn't for him, Luckily Essex Prestige then posted a BMW M3 onto auto trader which he really liked the look of. We went to see it and it was a lovely car. It was Reis that we dealt with and he was great, not pushy at all. He jut said if we liked the car then great, if not then no worries... I think the is the best way to approach car sales so was very pleased! My son has been driving the car for a few months now and loves it. Reis was very attentive after the sale too. Both myself and my son would be more than happy to return back to Essex Prestige for any car in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great sales
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Tarek, November 2021
"Good communication "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a gle63 from this dealer
Have had a few problems which I am still dealing with but because under warranty the car will be sorted. Clean and Will recommend to others
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Aftersales from Essex Prestige in response to Good communication
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anonymous, November 2021
"Completely satisfied. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We are local to Essex Prestige and have used them many of times over the years for vehicle purchase. As a business ourselves, we completely understand the importance of customer service and customer satisfaction. I have always been delighted with the vehicles and services, and especially the sales team and their knowledge. Great business.
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Aftersales from Essex Prestige in response to Completely satisfied.
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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