Emma S, October 2020
" No Pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great company to deal with, Reece was so helpful and not pushy at all. In fact it was this approach that encouraged me to buy the car. I'm really happy with it, car was as described in the ad and very good value. I can highly recommend Reece and Essex Prestige.
+0 Found this review helpful
Aftersales from Essex Prestige in response to No Pressure
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Niazi R, October 2020
"Absolutely Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have already recommended Essex Prestige to my friends, the car is great and they were really helpful. I part exchanged my car, they gave me a good and dealt with all the paperwork for me, they made it a very easy process and all went smoothly. Will definitely be using again when I need to change my car.
+1 Found this review helpful
Aftersales from Essex Prestige in response to Absolutely Perfect
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simon G, October 2020
"Fantastic People"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with way everything went when buying my BMW recently, they couldn't do enough, very friendly bunch of guys. Had an engine light come on and they said just bring it in and we will sort it out. Found them through searching online, the car is really nice and just as described in the ad. Would recommend
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic People
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Natalie W, October 2020
"Would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with my Volkswagen Golf, the staff were very helpful and professional. I would recommend this Company and use them again in the future. Lovely car and great service.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Would recommend
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Clinton W, October 2020
"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Found Essex Prestige on Instagram which isn't the usual way to find a car, but very glad that I did. Bought a lovely Mercedes GLE, its a lovely car and the service was superb. I'm a happy customer, would recommend these guys. Five stars from me!
+1 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Julian W, October 2020
"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Visited today with a query and the service I received was excellent. The staff were friendly and efficient and couldn't do more to help you. Massive thank you to Reis.
+3 Found this review helpful
Aftersales from Essex Prestige in response to Excellent Service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Adrian W, October 2020
"Very helpful and friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A busy but friendly car dealership. Just bought a car from them and found them helpful throughout the whole process. If you're looking to buy a Sporty car they're definitely worth a visit. Special thanks to Victor for making the experience as smooth as buying a car can be!
+3 Found this review helpful
Aftersales from Essex Prestige in response to Very helpful and friendly
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Simone, October 2020
"Great atmosphere and very friendly team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The atmosphere was very friendly and so was the staff, very helpful and understanding. Made the experience of buying a first car pleasant and not as stressful as I expected it to be. The car is in excellent condition
+3 Found this review helpful
Aftersales from Essex Prestige in response to Great atmosphere and very friendly team
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr E, September 2020
"Great car purchased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a Mercedes E220 - its great, I'm really enjoying it. The staff were very good and helpful. I would be happy to use Essex Prestige again in the future.
+2 Found this review helpful
Aftersales from Essex Prestige in response to Great car purchased
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jack S, September 2020
"A pleasure to deal with Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My son and I was searching for a car for him for around 2 weeks, we came across so many cars that were faulty and so many dealerships that just wanted the money. When we found the BMW 118D at Essex Prestige, straight away we got a very positive feeling about it. The initial customer service was amazing, it could have been any better. The dealer couldn't have made it any easier for us, very straight forward process. It was a pleasure dealing with Essex Prestige and my son is absolutely THRILLED with the car, its perfect and in great condition. We will both be recommended Essex Prestige to others.
+2 Found this review helpful
Aftersales from Essex Prestige in response to A pleasure to deal with Essex Prestige
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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