75% Reviews
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96% Recommend
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1,914 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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1,914 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"An enjoyable and stress free experience "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from Longin at Phantom in Wigan and I am very satisfied with his service and the car. Longin was good, not pushy, very knowledgeable, and honest. He showed me two cars that we was interested in and let us test drive them both. He also gave me his honest opinion on which car suited me better, it was cheaper than the other one so we knew that he was not just trying to sell us the most expensive car but the one that was right for us and we all agreed it was the car which was most suited for us which was reassuring. The Volvo we bought from him is amazing, it has everything we need and it drives flawlessly. We are very happy with our choice and I appreciate Longins help and advice, he is not like other dealers who are pushy or dishonest, he is respectful and helpful. Thank you Longin for making our car buying experience an enjoyable and hassle free one.

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lewis from Phantom Motor Company in response to An enjoyable and stress free experience

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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"A lovely upgrade "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been driving a Honda Civic and I was looking for a change. I wanted something more spacious, luxurious, and powerful. That’s when I came across the Jaguar F-Pace and I was instantly impressed by its sleek design, elegant interior, and impressive performance. I decided to visit Phantom Motor Company in Wigan and I was greeted by Chelsea a lovely and helpful salesperson. She showed me around the showroom explained the features and specifications of the F-Pace and she was on the ball with any questions I had to ask her. She also arranged a test drive for me and I was blown away by how smooth and responsive the F-Pace was. It handled the curves and bumps with ease and the acceleration was exhilarating. It is spacious and comfortable, I was convinced that the F-Pace was the perfect car for me and Chelsea helped me with the paperwork and I was able to drive away with my new F-Pace in no time. I am very happy with my purchase and I would highly recommend the Jaguar F-Pace and Chelsea to anyone looking for a luxury car. The F-Pace is a lovely upgrade from my Honda Civic and I can’t wait to explore all of its capabilities.

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lewis from Phantom Motor Company in response to A lovely upgrade

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Happy returning customer 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are a competition business and have bought a few cars from Phantom Motors in the past and the most recent one was a Land Rover Discovery. We dealt with Craig on this occasion and he was a nice lad who was very welcoming and friendly whilst going through everything with me. I've always had a positive experience with them and I will continue to use them in the future when we need to purchase any other vehicles for the business.

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lewis from Phantom Motor Company in response to Happy returning customer 😊

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Chelsea was a true professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was simple buying a car from here, it was no mither at all. My Ford Fiesta is doing great, it's exactly what I wanted and expected, I can't knock it. No dramas with the dealership, Chelsea sailed through the sale with all information I needed, she provided a great service and dealt with things like a true professional.

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lewis from Phantom Motor Company in response to Chelsea was a true professional

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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"No hard selling used "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales person I dealt with was brilliant and did a really good job, non of that pushy typical salesman stuff, just really helpful and very customer focused. The Qashqai that I purchased i'm really enjoying it and I love the car a lot! I would use these in the future, It was a phenomenal service! A solid five star experience from start to end.

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lewis from Phantom Motor Company in response to No hard selling used

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Drives like clockwork "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a five star experience whilst buying my Audi A4 from Phantom at Wigan. The service was faultless and the car is fabulous, it looks beautiful and drives like clockwork. I'm very satisfied with everything that this dealer has done for me, thanks from Joani.

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lewis from Phantom Motor Company in response to Drives like clockwork

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

lewis from Phantom Motor Company in response to Drives like clockwork

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Welcomed with open arms "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I turned up at Phantom Motors based in Wigan and I was welcomed with open arms by their sales executive Craig, we spoke a little about what car I wanted. I was shown to the Jaguar F Pace, I then took it for a test drive, fell in love with it so I had to buy it. It was that simple and easy! Things could not of gone any better, easier or more straight forward. I am over the moon with my overall experience. I can't recommend them enough and I know the first place I will look when I need a new car!

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lewis from Phantom Motor Company in response to Welcomed with open arms

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Enjoying my new car so much "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful, and a great service from Kevin. It really felt as though I was actually valued as a customer not something that can be said of many car dealerships. He did not use any hard selling or watch over me whilst I was deciding on what to do and let me think about things in my own time until I decided I wanted to go ahead and buy the car from him. He helped me with any information I needed or any questions I had about the car and he was always there if I needed him for anything. It was a pleasant experience and I am glad that I chose this dealership to buy my car from. My Land Rover is running well and I really enjoy the time I spend driving it.

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lewis from Phantom Motor Company in response to Enjoying my new car so much

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

lewis from Phantom Motor Company in response to Enjoying my new car so much

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Extremely happy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craig that dealt with me was such a lovely guy, he talked through everything with me and gave me lots of information about the car and did so in a concise manner, he was not like most second hand car salesmen coming across pushy with the sale and instead letting me take my time looking round the car. I'm extremely happy with how everything was handled and my VW Polo is driving well and I'm really pleased with it. I would definitely do business with these in the future and I would recommend Phantom in Wigan to my family and friends!

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LEWIS from Phantom Motor Company in response to Extremely happy

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"A professional service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy overall to have dealt with Phantom, I bought a Land Rover from them and I am absolutely loving the car. There are so many features which I am still learning and figuring more out about. Brian was really nice and offered a professional service from start to finish, there is nothing I can fault about him. I would highly recommend Phantom to anyone looking to buy their next car and I would happily come back here when i'm looking for an upgrade on my Land Rover.

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lewis from Phantom Motor Company in response to A professional service

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1914 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1636
Very Good
254
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    75%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    VAT Number: XXXXXXXXXX


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