76% Reviews
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96% Recommend
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2,063 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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2,063 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"You are all amazing!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am fully in love with my BMW X5, me and my partner bought it between us, he had a Porsche Taycan before and I had a little Corsa, my partner still feels like it's a step up for him and I feel like its a massive step up for me we both agree we would sleep in it if we could. Alistair especially but all the staff were lovely, exceptional, can't commend them enough! I really enjoyed going to the dealership, interacting with all the staff and looking at all the nice cars. I feel like rating 10/10 still doesn't do justice to the work the staff at Phantom Motor Company do. I couldn't be happier.

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lewis from Phantom Motor Company in response to You are all amazing!

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Sweet as. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is well with my new Discovery, I am very pleased with it and haven't experienced any problems. Longin is very good at was he does and seems to take pride in the service he offers. This is my first time dealing with Phantom as a business and they have raised the bar in terms of expectations going forward,

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lewis from Phantom Motor Company in response to Sweet as.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"No problems what so ever."
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had some issues with a third party finance company, aside from this, the experience couldn't have been better. The Discovery I purchased is great and going without a hitch, the service was phenomenal and I would wholeheartedly come back to Phantom when the tie is right.

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lewis from Phantom Motor Company in response to No problems what so ever.

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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lewis from Phantom Motor Company in response to No problems what so ever.

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Perfection."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could speak all day about how good Phantom Motor Company really are.. Firstly, the car, it was exceptionally well cleaned, prepared and presented. I purchased a Silver X3 and I originally wanted to look at a blue one but it was reserved, Never the less, I love the car and I haven't had any mither with it. Longin was excellent, at no point did Longin try and up sell, push or pressure me into a decision, he allowed me to take my time to look over the vehicle, assess my options. he was absolutely brilliant and very easy to get along with. the service as a whole, was excellent. From the moment I first inquired, to having a curtsy call from the after sales care team 2 months after the purchase, it's felt very welcoming and be faultless right the way through.

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lewis from Phantom Motor Company in response to Perfection.

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Enjoyable experience, very happy. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am made up with my new X3, I had an S5 in the past and wanted something a little bigger, before the S5 I had a Ford Galaxy so the car has been very easy for me to get used to. Kev was professional, helpful and very nice to work with, I enjoy the car and enjoyed the whole buying process.

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lewis from Phantom Motor Company in response to Enjoyable experience, very happy.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Full marks from me. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Two kids further down the line and the time came to get rid of the little Clio we had and find something bigger, we found a Peugeot 2008 at Phantom Motor Company which is perfect for us, big enough to fit the whole family and a lot ore suitable for day to day use. The car has been great so far, no problems so far. Kevin was really nice and easy to deal with. Overall, a really good, smooth service and an excellent car at the end of it.

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lewis from Phantom Motor Company in response to Full marks from me.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Excellent, start to finish. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience dealing with Gary from Phantom Motor Company. He was spot on, made me feel very comfortable throughout the process and has remained in contact since. There has been a little parking sensor fault, the team order a new one and have me booked in later in the week to be fix. I don't feel they could do any more for me and they took away all the stress of buying a used car.

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lewis from Phantom Motor Company in response to Excellent, start to finish.

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"A stress-free and smooth purchase. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Vauxhall Mokka from new a few years back, it was diesel and the stress of keeping the diesel particular filter clear was too much with living in Manchester. I went used this time and took a petrol version from Phantom Motor Company the car is beautiful, very nice and not to dissimilar to my last one. There are a couple little bits which I want to look at under the warranty but nothing effecting the cars functionality. I wanted to give Chelsea a shout out, she is so lovely, very attentive and helpful throughout.

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lewis from Phantom Motor Company in response to A stress-free and smooth purchase.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Replier has verified their email address

lewis from Phantom Motor Company in response to A stress-free and smooth purchase.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Top Notch!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have finally upgraded my Vauxhall Corsa and treated myself to a BMW 1 Series, the car is great, no worries at all. My Corsa was a petrol so switching up to diesel, it's a much heavier and lower revving car so this has taken a little bit of getting used to. The customer service has been sound, Brian is a great guy, very personable and knows his stuff. I wouldn't hesitate to recommend the company to friends, family and anyone after a used car.

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lewis from Phantom Motor Company in response to Top Notch!

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom.

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"Very pleased with Phantom!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be happier with Phantom Motor Company, the attention before, during and after the sale has been exceptional. I purchased a VW Transporter, it has had a couple minor issues, the windows were leaking and I think because of the leaky windows, some water got into the locks of the sliding doors and this is making them pay up. I haven't highlight the lock issue yet, I am going to keep an eye on this for another week as it seems to be getting better, the windows on the other hand, I highlighted to Longin who sold me the car that there was an issue, he got me straight into the hands of the after sales care team who replaced the windows without hesitation. Both Longin and the after sales care department have been really pleasant to deal with, I am very pleased. I judge dealerships heavily on how they respond to problems and for that I would recommend Phantom Motor Company highly.

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lewis from Phantom Motor Company in response to Very pleased with Phantom!

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2063 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1757
Very Good
282
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    76%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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