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929 reviews from our car dealer reviews community
Leave a review for Ponko
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929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"A wonderful team! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole team were excellent, they were such a wonderful team to buy from. From the first enquiry to driving the car away, they were really good. If I had any problems I would feel more than comfortable to give them a call, but with how the way things are going, I don't think I will run into any problems.

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+1 Found this review helpful

Aftersales from Ponko in response to A wonderful team!

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Customer care is top notch! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Reed Autos have been absolutely brilliant, they are such a nice, courteous garage! Buying a second hand car is just the luck of the draw, sometimes you get a perfectly fine car, and sometimes you will encounter a car with issues. On this occasion I did encounter an issue, however, it wasn't the be all and end all, as Reed Autos were fantastic in getting it all fixed for me. The process of how they handle things, and the service provided is top notch. They gave me a courtesy car for the week and a half they were fixing the Mokka, so I am so impressed with them. Without a doubt, I would recommend Reed Autos to anyone, they are a fantastic car dealership, and really take care of you!

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Aftersales from Ponko in response to Customer care is top notch!

Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!

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"Ford Mondeo"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Knowing what car I wanted before taking myself to the dealership really helped with the process being as smooth as it was, even though I had Asif helping me, he was great and made the process stress-free. I knew I wanted a Ford Mondeo because I drive Fords at work and just really like the way they drive, I then saw the Mondeo that Reed Autos was selling on Autotrader and I couldn't help myself to come and take a closer look. One thing then lead to another and shortly after I was picking my new car up. Thanks

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Aftersales from Ponko in response to Ford Mondeo

Thank for you kind review, it was a pleasure doing business with you. All the best from the team here at Ponko!

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"Asif is brilliant!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was dealing with Asif when I was purchasing my Hyundai Ionic, he was great through and through. he was very good and certainly knew his stuff. He couldn't of done any more for me. I would absolutely come back to Reed Autos in the future without a doubt. I am highly satisfied by the brilliant customer care and the level of helpfulness around Reed Autos dealership.

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Aftersales from Ponko in response to Asif is brilliant!

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"Certainly passing on recommendations "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would more than happily use again without a doubt! I would certainly recommend to friends and family! Loving the Peugeot 308! Thanks !

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+1 Found this review helpful

Aftersales from Ponko in response to Certainly passing on recommendations

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"Volvo V40."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be happier. I had a small issue with the sensor, I told them about it and it was fixed with no quibble. These guys get the job done and are very efficient in the way they work. The guys was the most down to earth chaps ad I am over the moon with my Volvo V40.

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Aftersales from Ponko in response to Volvo V40.

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"ran like clock work "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I genuinely could not be happier. It was new years eve, everyone was busy and these guys still made my experience run like clockwork, it ran so so incredibly smooth. I was blown out of the park by the service I received they were very good and certainly very helpful. The car was just as expected and was presented to the highest standard.. I love my new Audi A3 its a lot of fun to drive. I have no one but Reed Autos to thank, your amazing.

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+1 Found this review helpful

Aftersales from Ponko in response to ran like clock work

Thank you for taking the time to leave us a such a great review, we are pleased to hear you're happy with your new car and the service you received. All the best from the team here at Ponko!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"10/10!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say my experience at Reed Autos went very well, it was the smoothest, easiest process I have ever gone through... not just when buying cars. The Mercedes A Class was just as I expected It would be and it was presented perfectly! I like Reed Autos because they are very professional and help you out from the moment you inquire about a car. Why is it only to 5 stars?! This needs a 10/10!

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Aftersales from Ponko in response to 10/10!

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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"Pretty perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A pretty perfect process than I can't thank Reed Autos enough for! As a girl coming to buy a car, it can be quite daunting. Well... not at Reed Autos I felt very well 'looked after' from start to finish, I felt comfortable and the staff in and around the dealership were the kindest of people. I would most definitely come back to Reed Autos when its the right car at the right time and I would absoutley recommend to anyone who is searching for a new car.

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Aftersales from Ponko in response to Pretty perfect!

Thank you for your 5* review, I will pass your comments onto the team. We hope to see you again in the future!

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"I would recommend to anyone."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brill customer service! The car is pretty good and I would recommend to anyone!

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+1 Found this review helpful

Aftersales from Ponko in response to I would recommend to anyone.

We appreciate your kind comments and lovely review, thank you! The whole team at Ponko wish you many happy miles in your new car!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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