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I am really happy with the car, I love it. There's a couple of minor things on the Mercedes (hence the lower score) but I'm contacting the dealership to get them sorted, its nothing major and it doesn't change the fact that I am over the moon with the car and Essex Prestige in general. Dawn was extremely helpful, it was a very straight forward process and Dawn made it quick and easy, highly recommend the customer service here.
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Aftersales from Essex Prestige in response to Quick and easy process
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I felt so welcomed at Essex Prestige when I went to view the car I was potentially buying. Everybody was kind, helpful and friendly, and I highly recommend the dealership to others. I bought a Mercedes, and its great, I'm really enjoying it, the car is lovely to drive and in great condition. I'm impressed with the service and vehicle, I would buy from Essex Prestige in the future without hesitation.
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Aftersales from Essex Prestige in response to Wouldn't hesitate buying from them again
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I would give 6 stars if I could. I bought a BMW 640D and I am absolutely loving it, I love everything about it. As you can imagine its fantastic to drive and really looks the part. The customer service was just brilliant. from start to finish. I would highly recommend Essex Prestige, and I would gladly buy from them again. I can't fault the car or the levels of customer service provided.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to 6 out of 5
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Booked an appointment to view rangerover evoque. Very helpful staff . Came back following Friday to pickup . Would defo recommend purchasing a car from essex prestige. 10/
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Aftersales from Essex Prestige in response to Range rover evoque purchased
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I bought a Mercedes, its brilliant, running great and looks amazing. the washer jet is blocked, but due to the distance between me and the garage, Essex Prestige have booked me in a Mercedes garage local to me, and are going to pay for it to be repaired. There was no issue for them doing this, they were helpful and accommodating. The customer service was brilliant from start to finish and even when I found an issue. I would happily buy again from here and recommend to others.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Brilliant service and after sales
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I'm really happy with the car I bought from Essex Prestige. Its beautiful to drive, and looks amazing, I really can't fault it. The customer service was outstanding - really helpful and friendly and very professional. The whole process was dealt with amazingly. Super happy with my new Mercedes, highly recommend Essex prestige.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Super service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I'm really enjoying the BMW 420i I bought from Essex Prestige, its running great, looks amazing. I was left to my own devices whilst viewing the car, no pressure or hard selling, just there to answer any questions when needed. The staff were helpful and friendly enough, I would happily use again in the future.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Nice car and good service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
5 STAR SERVICE! I bought a Land Rover Sport and I absolutely love it, its lovely to drive. The customer service was fantastic, really helpful and friendly. The staff were professional and reliable. I'm really happy with the service and the car. Happily recommend.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Everybody is spot on
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
This is the 4th or 5th car I have bought from Essex Prestige, they are brilliant people down there, they always sort us out with exactly what we want, and the price is always right. The recent purchase (Bentley Continental) is fantastic, the car is perfect, Definitely enjoying driving it. Essex prestige is my go to place for buying cars. As you can probably tell - I HIGHLY recommend the dealership. Fantastic customer service, high quality cars and great value for money.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Go to place for a new car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Cannot recommend these guys highly enough. Fantastic customer service and care. Felt well looked after by the entire team. Victor was brilliant. Thank you all for your time and patience with everything, will definitely use you again in the future and happily recommend to friends. In love with the car even after a drive home in the rain!
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Thank you very much
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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