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My son and I was searching for a car for him for around 2 weeks, we came across so many cars that were faulty and so many dealerships that just wanted the money. When we found the BMW 118D at Essex Prestige, straight away we got a very positive feeling about it. The initial customer service was amazing, it could have been any better. The dealer couldn't have made it any easier for us, very straight forward process. It was a pleasure dealing with Essex Prestige and my son is absolutely THRILLED with the car, its perfect and in great condition. We will both be recommended Essex Prestige to others.
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Aftersales from Essex Prestige in response to A pleasure to deal with Essex Prestige
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I was so happy with the customer service at Essex Prestige, they are good people and provide excellent service to their customers. Helpful and friendly the whole way through. The car is great, I'm happy with it, there was a few scratches and dents on the car when I viewed it and I asked that there were sorted before collecting, this was done and to a great standard. Really impressed and happy with the car and service. I would buy again and definitely recommend.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to 5 star Service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I bought a Ford Fiesta for my Daughter, we are really pleased with it, great price and great service. Dawn looked after us, she was friendly and helpful, and made it easy to buy the car. No problems with the Fiesta so far, so all good. I would happily buy from them again in the future.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Recommend to others
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
When I went to Essex Prestige to see about the Golf, they didn't rush me or pressure me into buying, Victor told me I could test drive when I wanted and when I was ready, they allowed me to test drive on my own due to Covid restrictions. It was important for me to test drive to get a feel for the car. I decided I wanted it and they was great with the sale, Dawn and Victor made me feel comfortable and was not pushy. I've not had much chance to drive it any long distance yet, but I am enjoying it and its lovely to drive, from what I have driven so far. When I collected the car, it was sparkling clean and looked amazing. I'm really happy with it and happy with how the staff looked after me. Highly recommend.
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Aftersales from Essex Prestige in response to No pressure, perfect car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I bought a BMW 520d, its brilliant, my Wife is mainly driving it and she's really enjoying it, it looks great and was a good price. It was very easy to deal with Essex Prestige, I went down, test drove, we decided we liked it and we completed the deal, straight forward simple process. The staff were really good, extremely helpful and knowledgeable. I would use them again in the future.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Knowledgeable and helpful staff
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I felt so comfortable when I was at Essex Prestige showroom, Victor has a brilliant personality that shines through to customers, he is helpful and welcoming, and made me feel at ease. The BMW Z I bought is literally everything that I wanted, the car is perfect, I'm very happy. I will be recommending Essex Prestige to others, and I wouldn't hesitate buying from them again in the future.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Excellent from start to finish
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I'm really impressed with the Mercedes I bought, its a lovely bit of kit! Drives real smooth, and very easy on the eye. The car is great value for money, I'm very happy with it. The service provided was wonderful - helpful and friendly people. I would have no issue in recommended to others or going back myself.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Helpful, friendly staff & great car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I called Essex Prestige on the Saturday afternoon to enquire about the Range Rover Sport I saw online, I liked what I heard, so I provisionally agreed the sale. I went on the following Monday and collected the car, and it was exactly as described, I'm really happy with it and enjoying driving it. The service was brilliant, very helpful staff and it seemed easy and quick to complete. This is actually the 2nd car I've bought from Essex Prestige, so I think its obvious I highly recommend, and I'm pretty certain my next car will be from there again.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to returning customer - highly recommend
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I first went to Essex Prestige and bought a BMW M135i - I absolutely loved it, I really did... However I am far too tall for the car, I was gutted. I went back to Essex Prestige and Victor really looked after me, he swapped the car for Golf GTI, which is much more practical for me and my height. I was gutted about the BMW, but I am absolutely over the moon with the Golf - its perfect! In great condition and a great price. Victor was amazing, he got the swap sorted for me quickly with no quibble. Dawn also helped me with the Golf and she is a fantastic lady with so much knowledge and care for the customer. The customer service was just outstanding! Between Victor and Dawn, I felt extremely looked after and valued. I know where I will be going in the future to buy cars, and I will be highly recommending Essex prestige for their stock and levels of customer service.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Above and beyond - amazing
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
I am very happy with my BMW 320D everything is ok with it, and I'm enjoying driving it, it's a very nice car and nice to drive. Dawn in sales was helpful and very good. I would recommend Essex Prestige and use them again in the future when I need a new car.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Happy customer
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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