Beth E, March 2021
"Thanks Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can not fault Essex Prestige in the slightest, they have done absolutely everything possible to help me. I bought a car and had a few teething problems with it, they have resolved what they could, and booked me in a garage local to me to have the rest of the work done. They have been great with communication, actioned everything I asked, the customer service has been outstanding I definitely recommend.
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Aftersales from Essex Prestige in response to Thanks Essex Prestige
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Adam B, March 2021
"Very smooth and easy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently collected my Mercedes from Essex Prestige, very happy with how it looked when collecting clean and tidy inside and out, it looked immaculate. The whole transaction was smooth and steady - I couldn't fault it really. Thanks to Essex Prestige, I'm a very happy customer.
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Aftersales from Essex Prestige in response to Very smooth and easy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Damion S, March 2021
"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a superb Mercedes CLS 350 I'm very happy with it. The customer service provided was brilliant, every member of staff I spoke to was very good. I would happily recommend to family and friends.
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Aftersales from Essex Prestige in response to Great customer service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Graham K, March 2021
"TOP CLASS DEALER"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love my new Mercedes! I have had Mercedes in the past and loved them, but I'm blown away with this one, its a really lovely car and in top condition. The chaps at Essex Prestige went above and beyond for me. They got a few dents and scratches sorted, did a few bits to the wheels and also changed the plates over, just the added extra's that go a long way. Reece handled my sale and he was spot on - Thank you!
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Aftersales from Essex Prestige in response to TOP CLASS DEALER
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Edward B, March 2021
"Perfect car and perfect service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I first enquired about the Porsche Cayman there was a few things that needed doing, I asked how quickly this could be done as I was very interested in the car and wanted it asap. They put the car in the following day for all work to be carried out and contacted me to let me know. I was impressed with how quickly they sorted. It was pretty faultless from start to finish, I would be happy to buy from them again in the future. I'm not putting as many miles as Id I like to on the Porsche, but enjoying what I can of it.
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Aftersales from Essex Prestige in response to Perfect car and perfect service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Philip S, March 2021
"Best dealer Ive used in a very long time"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since purchasing my Range Rover recently, I have already recommend Essex Prestige to a friend and family member - I'm really impressed with how my sale was handled. I was kept updated through-out and I always received speedy responses. The car is amazing I'm really enjoying it. I will keep recommending and when I'm ready - I will be back for an upgrade.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Best dealer Ive used in a very long time
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Thomas S, March 2021
"Highly recommend. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely chuffed to bits with my new car from here.... Its the first time I've bought a car from Essex Prestige, but it won't be the last- they were absolutely amazing! The whole buying experience was enjoyable, it was easy and quick and the guys did everything they could to get me in the car as soon as possible. I bought a Mercedes-Benz C250 and its absolutely brilliant, I'm using the car daily and so far, nothing but perfect - can't complain at all. Highly recommend visiting Essex Prestige if you're after a new motor with tip top customer service!
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Aftersales from Essex Prestige in response to Highly recommend.
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Khadua U, March 2021
"Would use again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I used Essex Prestige to buy my new Mercedes E220, it was a really nice and easy experience, it was very laid back and no pressure at all everybody was helpful and friendly and nothing was too much trouble. I'm working from home currently so not really getting out as much as I'd like, but it looks amazing on the drive! Its a lovely car, and I'm over the moon with it - Thanks Essex Prestige
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Aftersales from Essex Prestige in response to Would use again
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ken H, March 2021
"Very pleased with the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very pleased with the car I recently purchased, everything is as it should be, its driving nicely and I'm happy with it. The staff were helpful and friendly - I would happily use again to buy another car and recommend to others in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Very pleased with the car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ali S, March 2021
"repeat customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I used Essex Prestige a few years ago to buy a second hand car and I loved the service I received, everybody was bubbly, friendly and really nice to talk to. When I wanted to upgrade I contacted them and explained what I wanted, Reis again was fantastic. He sourced the car for me - went out of his way to find me what I wanted, and its amazing! I got a BMW 116D Sport and its incredible, very happy with it. Cant fault the car or service, I highly recommend this dealership!
+0 Found this review helpful
Aftersales from Essex Prestige in response to repeat customer
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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