JT, March 2021
"Outstanding dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Over the moon with my car. The dealership were amazing. I'd give 10 stars if I could. Have already recommended.
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Aftersales from Essex Prestige in response to Outstanding dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Leigh T, March 2021
"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Perfect customer service provided by Essex Prestige, really great people I was well pleased with how the handled everything. I went to the showroom to collect my car and it looked superb - it was clean and tidy all ready for me, couldn't fault it. I will be recommending Essex Prestige to everybody moving forward.
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Aftersales from Essex Prestige in response to Perfect
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mrs D, March 2021
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was fantastic, the team were all great and looked after me, always on hand and answered all my questions. I bought a BMW, it was simple, easy and quick and the car is perfect, I'm made up with it. Highly recommend 👍
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Aftersales from Essex Prestige in response to ⭐⭐⭐⭐⭐
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Maria D, March 2021
"Perfect dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have bought 5/6 cars over the last few years and Essex Prestige is by far the best place I've bought a car from, ever. The customer service was perfect from the very start through to the very end. The staff are lovely and very helpful and smiley. This is the only dealer I would recommend to my friends and family, and I will only use Essex Prestige to buy a car moving forward. I bought a Peugeot RCZ and I'm very happy with the car, its driving perfectly and very comfortable for me. 10/10 for customer service and 10/10 for the car!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Perfect dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Graham B, March 2021
"BMW M4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
As far as car buying goes, its not my favourite thing to do... However, really impressed with Essex Prestige, whilst buying my BMW M4 everybody was helpful and polite. No breathing down my neck and the salesman I dealt with was a fountain of knowledge - impressive. The BMW is great, very happy with it.
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Aftersales from Essex Prestige in response to BMW M4
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Karolina K, March 2021
"Perfect service and after care "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to Essex prestige to buy a BMW 320D that I had seen online, they were so good to me, really nice and welcoming and friendly. The customer service I received through-out was very good, really helpful and professional. I had an issue with the BMW and Essex Prestige got it booked in a garage the next day to be sorted I couldn't thank them enough, really shocked with how quickly they resolved this for me. I love the car and I will certainly recommend the dealer to others in the future.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Perfect service and after care
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Paul A, March 2021
"cannot fault it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I really like how Essex Prestige work, the team of staff are very helpful, polite and friendly and will always go out of their way to help. There's no pressure or hard selling from the sales staff, but they are very knowledgeable and easy to deal with. I recently bought a Mercedes-Benz and I cannot fault it, this is the 2nd car I've purchased from Essex Prestige in the last 6 months, and both have been great. I highly recommend!
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Aftersales from Essex Prestige in response to cannot fault it
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jamie H, March 2021
"Really happy with everything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Range Rover from Essex Prestige recently and I was so impressed with Victor and how everything was handled he was absolutely bang on - did everything and more I expected. We was that impressed, we went back down Friday and bought another car for my Wife. I can't fault the process, cars or service we received. The Range Rover is a delight, I absolutely love it! Thanks Victor & Essex Prestige!
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Aftersales from Essex Prestige in response to Really happy with everything
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jay W, March 2021
"An issue with my car "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Communication from start to finish was excellent from these guys .
Unfortunately my car developed a fault after a few weeks. I contacted them, as they told me "any problems "?, let us sort it if it happens. Of which they did, dropped off and all sorted within 48hrs. Very impressed and happy. Would highly recommend for peace of mind purchase.
+0 Found this review helpful
Aftersales from Essex Prestige in response to An issue with my car
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Edison A, March 2021
"Great experience with Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A very well organised business, everything ran like clockwork, there was no waiting around. All paperwork and documents were ready and the car looked pristine when I went to collect. The dealer was very easy to deal with, they were friendly and welcoming. I will 100% be back when I want to upgrade. I love the Merc I've bought, it's so comfortable and nice to drive, its lovely. The salesman I dealt with was a top bloke, lots of information, advice and help - Thank you.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great experience with Essex Prestige
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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