Eduard G, January 2021
"Nothing but 5* service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased my new Mercedes in December, its been amazing driving and getting used to it, its a lovely car, looks very nice, I'm super happy with it. The gentleman that was dealing with my sale was superb - he went above and beyond for me. He helped me with the applications, documents, paperwork, insurance - absolutely everything, he talked me through all the details and took his own time to help me. Very very friendly and kind individual. Nothing but top marks for Essex Prestige - I will recommend to anybody looking for a new car.
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Aftersales from Essex Prestige in response to Nothing but 5* service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Joe, January 2021
"Great service, great car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was looking online for a new Range Rover Sport and I came across Essex Prestige who were selling one I really liked the look of. This is the first time I have used Essex Prestige but the service has been second to none and the car is brilliant. I would 100% use again for my next car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great service, great car!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Sean, January 2021
"Couldn't fault the service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I received brilliant service from Essex Prestige I couldn’t fault it. Already recommend to a friend who is looking at buying from them. They really looked after me and I am really enjoying my car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Couldn't fault the service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
David, January 2021
"The whole process worked very well"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The whole process worked very well including delivery. The sales guys were helpful throughout and even once I had the car, in getting a couple niggles sorted for me. The car is a present for my wife, she is absolutely loving it. We cant complain atall and would happily use in the future again.
+0 Found this review helpful
Aftersales from Essex Prestige in response to The whole process worked very well
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ricardo, January 2021
"Happy with everything!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy with everything that happened while I was being looked after at Essex Prestige. I am really enjoying my new car, very happy with it. Thank you for all your help and I will be back again.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Happy with everything!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jason, January 2021
"Lovely Porsche Cayman"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was great while I was buying my Porsche, the sales staff were all very helpful, I cant complain at all. It was a very straight forward process, really easy. When I am in the market for another car I will definitely consider Essex Prestige again
+0 Found this review helpful
Aftersales from Essex Prestige in response to Lovely Porsche Cayman
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Andrew, January 2021
"very quick and easy"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really enjoying my new car from Essex Prestige! I have had a slight issue with a headlight but the garage have been super helpful sorting the issue without question. The customer service while buying was really good too, only a couple phone calls and everything was sorted out very quick and easy, no problems what so ever. I would happily recommend to people looking for a new car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to very quick and easy
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Emma, January 2021
"named our car Joey Essex "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I LOVE my new car. we have even called it Joey Essex after the garage! The guy that looked after me was just brilliant. we came across no problems what so ever and we would defo buy again after the perfect service we received! Joey Essex is perfect and driving well! Defo recommend to others too!
+0 Found this review helpful
Aftersales from Essex Prestige in response to named our car Joey Essex
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jordan, January 2021
"smooth and simple process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Mercedes Benz is all running nicely. I saw it on Auto trader and it was a very straight forward process to get booked in to see the car. The customer service they provided was very good. Everyone was helpful with anything I had to ask. Will happily use them again in the future thank you.
+0 Found this review helpful
Aftersales from Essex Prestige in response to smooth and simple process
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Shaquille, January 2021
"excellent service by all the guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new car is driving nicely. When I was at Essex prestige buying my car I received excellent service by all the guys, but Victor was the main one who looked after me. It was a brilliant experience I saw the car originally on Ebay- which led me to their website and I arranged to go and see the car. When down on site I saw someone I knew that worked there so I was very comfortable but even the service up until then was fantastic. I would use again recommend to anyone in the Essex/ Harlow area looking for a new car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to excellent service by all the guys
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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