Let me start by saying I love my Merc but I have had a few blips with it since the purchase... The team at Phantom really couldn't have done anymore for me though they were great, they were happy to get these issues resolved quickly and reasonably. Sometimes these things do happen but its nice knowing I was going to be well looked after and you can't say fairer than that. I'd also like to just touch on the customer service I received while I was buying the car, a young lady called Chelsea helped me during so and she was wonderful and very professional.
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Love my Merc
Hi, Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
I dealt with really helpful and nice people at Phantom when I was buying my VW, I can't remember the name of the main guy I dealt with but I can tell you that he looked like Ed Sheeran if that helps 😉 He was great, top lad! My VW has been driving perfectly. I'm chuffed
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Lewis from Phantom Motor Company in response to Ed Sheeran sold me a car
Hi Rich, Thank you for taking the time to leave a review of our company. I believe it was Ben who you dealt with but we can stick with Ed Sheeran if it is easier 🤣. We hope you enjoy your stunning new VW and if there is anything you need in the future just give Ed a call.
My Audi is doing grand, thanks a million lads for selling me a good motor. It drives as well as it looks!
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Grand
Hi, Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.
I had a really good experience with Phantom Motor Company. I purchased my Peugeot from here and the customer service was fab, everyone was friendly and professional.
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Fab and friendly
Hi, Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.
I would say the BMW from Phantom was defo an impulsive buy. When I saw it for sale there I just thought to myself that is a beautiful car and its a hybrid as well - which give the current state of things is definitely a bonus. At the moment I can just about get my dog and the golf clubs (the priority now I am retired) in the back but I am thinking I might need to go for something bigger in the future. I am confident when I do come to make this purchase for a bigger car it will be from Phantom again, there is no reason for it not to be. Everybody very pleasant and the delivery of the car was so convenient, I didnt lift a finger. No second thinking about recommending, all day long thanks very much you great bunch of people.
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Impulsive purchase
Hi, Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Words such as... fabulous and brilliant come to mind when I think of my experience with Phantom motor company in Wigan! I truly adore my BMW and the amazing customer service was the icing on the top!
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to What an experience
Hi, Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.
I've had my Alfa Romeo a good few months now and its perfect, I have really gotten used to the ins and outs of it. I love how it handles, just a pleasure to drive. I can't remember the name of the fella who I dealt with at Phantom (sorry) but he was spot on!
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Spot on
Hi, Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.
Overall our Mercedes is lovely and we are really happy with it. There were a few little niggles with it initially but the team at Phantom were really good at sorting them out and they even came to pick the car up from us when it was going in. We have no complaints regarding the customer service we received they couldn't have been more helpful.
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Helpful
Hi, Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Very good service would definitely recommend.
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Kia sportage
Hi Wayne, Thank you taking the time to leave a review of our company. We would also like to thank you for recommending us.
Straight forward easy transaction. Everyone at this dealership was lovely and the attention to detail was simply brilliant. They look after each individual customer and their needs, its a very personal experience. The stock they sell is next level, the quality, cleanliness and care! My car looks and drives amazingly, you'd think it was brand new! I cant fault them for a fantastic customer service experience and a brilliant vehicle purchased.
Reviewer has confirmed their email address
Lewis from Phantom Motor Company in response to Great attention to detail!
Hi, Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1757 | |
Very Good | 282 | |
Average | 7 | |
Poor | 9 | |
Terrible | 8 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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