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My review of Phantom Motor Company is simple, don't buy a car from this company. I bought a Range Rover sport and everything was wrong and the staff are also wrong be very carefull if you do they are like smiling assigns until you have got the car.
I would NOT use Phantom Motor Company ever again or recommend them to anyone. Had problems with our car from day one and I took it back on numerous occasions, where Phantom Motor Company said it had been dealt with but just fobbed us off. Absolute fuming and a whole lot of money later we are out of pocket massively.
Reviewer has confirmed their email address
Superb dealer, great set of cars and excellent customer service approach with no pushy salesmen. Keep up the good work guys and we will be returning once we fancy a change.. Bought an Audi a6 black edition 3.0 bi Tdi -stunning car by the way.. Mr and Mrs Samuel
Thomas Morris from Phantom Motor Company in response to Mr Samuel
Thank you for taking the time to leave us a review, we are glad that you enjoyed your experience with us. We hope that you have enjoyed you Audi A6 and we hope to see you again in the future.
Bought a car from this dealer 4 weeks ago, received a great service with no pushy salesmen, they have a huge selection of top end cars, I'm over the moon with my purchase, they handled my private plate transfer, made me some new plates ready to put on to the car, gave me what I wanted for my part exchange and arranged me a good finance deal. My mum has since been back and traded her car in for a Range Rover, received exactly the same service. Thanks Phantom Motor Company I will certainly be returning maybe for the Lambo one day..LOL
Thomas Morris from Phantom Motor Company in response to Rixxy
Hi Jim, Thank you for taking the time to leave us a review it really helps us as a business. We are extremely glad that you enjoyed your time with us and we are delighted to hear that you're enjoying your car. We hope to see you again in the future.
The service when I got there wasn't quite as I would have expected. The valeter had snapped the hinge on the glovebox and I was told this would be sent down to me as I had traveled so far to collect the car but this never happened. The drivers seat wasn't in great condition and the leather needed to be scrubbed hard to remove the dirt. I also phoned to tell them that the paddle shifts were sticking slightly and I was told I would get a call about it which also never happened. These issues are more to do with the dealer than the car itself as it has proved a good buy and has been very reliable. I think if the customer aftercare was improved and also the valeting staff were replaced then the dealer would be a 5 star review as the car itself and the cars they stock are of a very decent standard.
Reviewer has confirmed their email address
Issues with a previous owner of car claiming to still be the owner. Dealership has done nothing to rectify and wants nothing to do with it. Had to involve the police, trading standards, finance company and still not resolved. Appalling service, language and morals.
Reviewer has confirmed their email address
Cole hibbert from Phantom Motor Company in response to AngryCustomer
Hi, Thankyou for your review of our company Can you please contact me personally to discuss your review as we are unsure as to which vehicle you purchased from us. We will do everything in our powers to resolve this situation for you. We do not have any record of a purchase which involved any police situation or trading standards. Please contact me personally on 01942 502288 option 2 and I assure you I will resolve any situation for you. L I look forward to hearing from you. Best regards, Cole Hibbert Phantom Motor Company
Perfect. Well to be fair, whenever I asked them questions they were helpful in answering them. When I went to pick the car up from Phantom Motor Company it was all ready for me. It just felt like a really easy buy, so simple with no complications or issues before or after. My Audi A3 has been running perfectly
Reviewer has confirmed their email address
Thomas Morris from Phantom Motor Company in response to Daniel
Hi Daniel, Thank you for taking the time to leave us this review we really appreciate it, we are extremely glad that you enjoyed your experience with us and we hope to see you again in the future.
Excellent dealer. Excellent and varied stock of very high quality and superb unpretentious service.
Thomas Morris from Phantom Motor Company in response to Cx
Thank you for taking the time to leave us this review we at Phantom really appreciate it. We are glad you have had an enjoyable experience with us and we hope to see you again in the future.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1589 | |
| Very Good | 246 | |
| Average | 7 | |
| Poor | 9 | |
| Terrible | 7 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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