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930 reviews from our car dealer reviews community
Leave a review for Ponko
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930 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"If Carlsberg did dealerships! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A great place to visit when you are looking to purchase your next car! As soon as I walked into their showroom I was greeted by a warm smile from the salesman, he was so friendly and helpful and nothing was too much trouble for him. His knowledge of cars was amazing considering he had not worked for Ponko for that long, a real asset to the company. I am ecstatic with my Audi A1 it runs like Usain Bolt on steroids.

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Ponko from Ponko in response to If Carlsberg did dealerships!

Hi Wojciech, thank you for sharing your positive experience with us. We're thrilled to hear that Ponko was a great place for you to visit when looking for your next car. It's wonderful to know that as soon as you walked into our showroom, you were greeted with a warm smile from our salesman. We take pride in providing a friendly and helpful environment for our customers. We're glad to hear that he went above and beyond to assist you. We're delighted to hear that you're ecstatic with your Audi A1 and that it runs like a dream. Thank you for choosing Ponko and for sharing your positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us.

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"Perfect from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I first saw the Mercedes for sale on Autotrader, the listing was thorough and informative. Nice photos etc. I contacted Ponko and asked numerous questions, which James was happy to answer. He was very helpful and friendly and attentive. I received excellent customer service, he kept me in the loop every step. He answered any questions I had without issue. I absolutely love my new car, Ponko definitely know how to look after their cars and their customers, I will definitely be looking to them next time I want to purchase a car. However, I do hope that isn't for a while now!

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Ponko from Ponko in response to Perfect from start to finish

Hi Sanjose, thank you for sharing your experience with us. We appreciate your feedback and are pleased to hear that you had a positive car-buying experience with Ponko. We're glad that you found the Autotrader listing for the Mercedes thorough and informative, with nice photos. Providing detailed information and visuals is important to us to ensure our customers have a clear understanding of the vehicles we offer. It's also great to know that James was helpful, friendly, and attentive in answering your numerous questions. We strive to provide excellent customer service, and we're pleased to hear that James kept you in the loop every step of the way and addressed all your inquiries. We would like wish you many enjoyable miles ahead in your Mercedes!

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"Stress free and straight forward"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am grateful for the smooth, stress free and very straight forward process I had down at Ponko in Cambridge. The car is brilliant, I was very happy with the way the car was presented on my arrival. I can say that I would very happily use Ponko when a new car is in the pipe line!

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Ponko from Ponko in response to Stress free and straight forward

Hi Stephen, thank you for sharing your feedback with us. We're delighted to hear that your experience at Ponko in Cambridge was smooth, stress-free, and straightforward. We're glad that you found the car presentation to be excellent upon your arrival. At Ponko, we strive to ensure that our vehicles are well-prepared and presented to meet our customers' expectations. We appreciate your kind words and your willingness to consider Ponko for your future car needs. We're committed to providing excellent service and a seamless car-buying process, and we look forward to assisting you when the time comes for your next car purchase. Thank you once again for choosing Ponko and for your positive feedback.

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"5/5 from me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service on the day was 5/5, everyone was polite, Hayden who was helping me out with the car gave me all the information and help I needed so it was perfect. I'd recommend all day long!

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Ponko from Ponko in response to 5/5 from me

Hi Oliver, Thank you for taking the time to share your feedback. We're thrilled to hear that you had a 5-star experience at Ponko and that our team provided excellent service. We're glad that Hayden was polite, helpful, and provided you with all the information you needed. At Ponko, we strive to ensure that our customers receive the support and assistance they require to make informed decisions. Thank you for recommendation. We appreciate your trust and confidence in our services. If you have any further questions or need any further assistance, please don't hesitate to reach out to us.

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"Upgraded to a Mercedes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ponko, were do I start.... Fred was really nice, lovely guy, good to talk to and knew his stuff. I knew about Ponko because I have driven past their showroom in the past, they have a great selection of cars and it always looked busy when I passed it. I decided to call in and have a look at the selection of gorgeous cars that they had in. Fred saw to me straight away and asked me a few questions as to what I was looking for, he showed me a Mercedes and even allowed a test drive, my mind was made up instantly to purchase this amazing car. This is only me 2nd ever car and my first was a Fiat 500 so this is a huge upgrade for me! The Mercedes is so smooth to drive and really comfortable inside, I'm so glad I made the decision I did!

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Ponko from Ponko in response to Upgraded to a Mercedes

Hi Aoife, thank you for sharing your positive experience with Ponko. We're thrilled to hear that you had a great interaction with Fred and that he provided excellent service. We're glad that you decided to visit our showroom after noticing the great selection of cars on offer. At Ponko, we take pride in offering a wide range of high-quality vehicles to meet our customers' preferences and needs. It's wonderful to know that Fred promptly attended to you, asked about your preferences, and showed around the Mercedes. We're delighted that the test drive confirmed your decision to purchase this amazing car. Congratulations on the upgrade from your Fiat 500! Once again, congratulations on your new Mercedes, and we wish you many enjoyable miles ahead!

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"A nice drive "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I very happy with service at Ponko. I love my new BMW is very nice to drive.

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Ponko from Ponko in response to A nice drive

Hi Sandeep, thank you for your feedback. We're thrilled to hear that you're very happy with the service at Ponko and that you love your new BMW. Thank you once again for choosing Ponko. We greatly appreciate your feedback and support.

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"Well pleased with everything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales guy at Ponko, was brilliant, lots of advice and information about the car which he had to hand. Remarkable service, would recommend to anybody. Before buying my Golf I was driving a Saab 9-3 saloon and the Golf is beautiful in comparison! Its so much easier to drive, more comfortable, smoother, lots more gadgets on it, and its an automatic which I've never had, I'm very very happy with it.

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Ponko from Ponko in response to Well pleased with everything

Hi Mark, thank you for sharing your positive experience. We're delighted to hear that the salesman provided you with lots of advice and information about the car, delivering remarkable service. We're thrilled that you're enjoying your new Golf and finding it a lot better in comparison to your previous vehicle. It's fantastic to know that it offers a more comfortable and smoother driving experience, along with additional gadgets. We're glad that you're pleased with the automatic transmission, despite it being new to you. Thank you for recommending us to others. We greatly appreciate your feedback and support.

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"They understood my needs "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fred was very pleasant and helpful, he understood my needs and accommodated around this. He didn't try and sell me something I didn't want, never applied pressure on add-ons. Overall great experience from Ponko.

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Ponko from Ponko in response to They understood my needs

Hi Kevin, thank you for sharing your positive experience at Ponko. We're glad to hear that Fred was pleasant and helpful, understanding your needs and accommodating them accordingly. At Ponko, we believe in providing a personalized and pressure-free experience for our customers. We're delighted that Fred respected your preferences and didn't try to sell you something you didn't want or apply pressure for add-ons. We appreciate your kind words and are thrilled to have provided you with a great overall experience. Once again, thank you for choosing Ponko. We greatly appreciate your feedback and support.

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"Stunning sales lounge at Ponko"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn at Ponko was really friendly and helpful, the sales lounge was absolutely stunning even my wife was very impressed with it and she had no interest in cars haha. I bought a Qashqai from them and it is so much better than the last car I had which was a V40. The reason I changed my car is because I wanted something higher up, as much as it was a great car to drive it was really low slung and I had to climb in it. With the hard suspension and low profile tyres, considering the roads today it was a nightmare. I am really happy with the SUV type car, its much more practical and more enjoyable to drive.

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Ponko from Ponko in response to Stunning sales lounge at Ponko

Hi Carl, thank you for sharing your positive experience. We're thrilled to hear that Haydn was friendly and helpful throughout your car-buying process. We're also delighted to know that you and your wife were impressed with our stunning sales lounge. Creating a welcoming and visually appealing environment for our customers is important to us, and we're glad it left a positive impression on both of you. It's fantastic to hear that your new Qashqai is a significant improvement over your previous V40. We understand the importance of finding a vehicle that suits your needs, and we're glad that the Qashqai's higher ride height and SUV design offer the practicality and driving enjoyment you were seeking. Thank you for choosing Ponko and sharing your feedback. We greatly appreciate your support.

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"Professionalism at it's finest "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very helpful, professional service with no pushiness. I first saw the Corsa advertised online and it was beautifully presented at a good price. I was left with a very positive perception of ponko after buying my car thorugh them. The salesperson was a young gentlemen, he was very professional and knew what he was talking about. I would use again!

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Ponko from Ponko in response to Professionalism at it's finest

Hi Jill, thank you for sharing your positive experience with us. We're delighted to hear that you received a helpful and professional service from our team at Ponko. We take pride in presenting our vehicles at their best and offering them at competitive prices. It's wonderful to know that the Corsa you saw online was beautifully presented and offered at a good price, leaving you with a positive perception. We're glad that our salesman provided you with a professional and knowledgeable experience. At Ponko, we strive to ensure that our team members are well-informed and able to assist our customers effectively. Thank you for considering us for your future automotive needs. If you have any further questions or require any assistance, please don't hesitate to reach out to us.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
930 reviews4.7 out of 5 stars — Rated Excellent
Excellent
741
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    82%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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