Car Dealer Reviews is an
official partner of Auto Trader
Was very happy with smooth speedy dealings when I bought the car. Pleasant and professional manner too
Reviewer has confirmed their email address
REED AUTOS from Ponko in response to Very good service
Thank you for your review, Ian! We are very happy to hear about how smooth and speedy your deal was for your new car. Our Sales Executives always try to ensure they offer the highest level of service when working with each and every customer. We wish you all the best and most importantly of all, enjoy your gorgeous new car! - Reed Autos
The dealer explained everything clearly and was knowledgeable and helpful. The car was clean and as described. Thank you very much.
Reviewer has confirmed their email address
REED AUTOS from Ponko in response to Excellent service
Thank you ever so much for your fantastic 5 Sar Review, Anta! We are very happy to hear about how helpful and knowledgeable our Sales Executives were and look forward to welcoming you back here in the future for your next vehicle purchase. Enjoy your car! - Reed Autos
This is the 3rd car I’ve bought from Reeds and the 2nd time I’ve dealt with Erica. She is fantastic and has such amazing knowledge of cars, will return again and again. Thank you
Reviewer has confirmed their email address
REED AUTOS from Ponko in response to Amazing
Wow, what an absolutely fantastic 5 Star Review, Michelle! We are so very glad to hear about how much you enjoyed your Reed Autos Experience and cannot wait to welcome you back here for your next purchase. Erica always goes above and beyond for her guests and would like to thank you for what kind words you have written about the service she provided. We wish you all the best with your gorgeous new Audi Q5. Enjoy your car! - Reed Autos
Found the car I was looking for well presented on their website. After a couple of emails and a conversation with Ross, who was very helpful giving me a comprehensive rundown of the car and supplying a video of the car highlighting some minor defects reflected in price. Decided to purchase the vehicle. All transactions were done promptly over email and phone and delivery was arranged to my home. Car arrived on time and exactly as advertised Would highly recommend
REED AUTOS from Ponko in response to Great contactless Nissan Note
What a great review, Chris! Ross would like to thank you for the kind words you have written and what a pleasure you were to have here at Reed Autos. Our contactless service has been rated very highly since the global pandemic as we are always trying to ensure our customers are safe during every single vehicle purchase, so thank you for recognising how well our service worked. We wish you all the best and cannot wait to see you here in the future! Enjoy your car! - Reed Autos
Great service, staff were very polite. Jake was very friendly and helpful. Helped me find the exact car I was looking for. I couldn’t recommend more
REED AUTOS from Ponko in response to Great service
Thank you ever so much for your review, Kiri! Jake is ever so pleased to hear about how happy you were with his service and really hopes you are enjoying your gorgeous new Mercedes-Benz. Please do visit us again with family and friends for any future purchase! Enjoy your car! - Reed Autos
Very helpful, kind staff, quick and exelent costumer service. Thanks
Reviewer has confirmed their email address
REED AUTOS from Ponko in response to Exelent
Wow, thank you ever so much for your review, Gergana! We always try to ensure that each and every staff member offers our guests the highest level of customer service during their Reed Autos Experience, so we thank you for recognising this. We wish you all the best with your gorgeous new car and cant wait to have you back in the Reed Autos showroom for your next vehicle purchase. Enjoy your car! - Reed Autos
Not just great friendly service from Reed Autos, but also very efficient.
REED AUTOS from Ponko in response to Great Friendly Service
Thank you ever so much for your review, Jill! We loved having you here during your Reed Autos Car Buying Experience. We wish you all the best with your new car and look forward to welcoming you back here in the future. Enjoy your car! - Reed Autos
Great service , Ross was great and explained everything answered all we needed to know, would definitely recommend Reed autos to friends and family.
REED AUTOS from Ponko in response to Great service
Thank you for your review, Bruce! Ros is ever so pleased to her about how happy you were with your Reed Autos Experience. We wish you all the best with your new car and look forward to welcoming you back here in the future. Enjoy your car! - Reed Autos
Drove from Essex up to the dealership to view and test drive a car only to find the description was incorrect and the car did not have the features as advertised which was the only reason I selected this car, seems they copied and pasted the car spec from somewhere else which you simply cannot do on a high end vehicle. Was then refused a test drive once I expressed my concern and maybe a now lack of interest. Why I could not simply still do the test drive as I may of changed my mind but I’ll now take my 20k somewhere else. Very bad salesmanship and customer service I’ll be loud and clear throughout my social medial platforms to avoid this dealership. Also may help if the salesman have a idea on how their cars actually work too. Salesman couldn’t work the menus or find simple features within the car. Overall extremely disappointed with the experience I had from these young boys today which I will not name and shame on this occasion.
Reviewer has confirmed their email address
janet cooper in response to False advertisement - Avoid
Totally agree with everything stated in this review. Drive 4.5 hours to buy a car which had 4k of extras missing. Totally mis-advertised and feel very mislead. Salesman had absolute lack of knowledge of the car we were purchasing. Manager asked for extra £100 to part x knowing we were in a no win situation. Wouldn't show his face to discuss. Total sham of a garage. Really thought as buying a top end car would be a fab experience. Totally let down. Look forward to seeing Reeds Auto in court!
REED AUTOS from Ponko in response to False advertisement - Avoid
Thank you for your feedback Jones, we will use this feedback to continue to improve our processes and policies. We apologise about the issue you have raised and always encourage our customers to speak with one of our sales executives to ensure the vehicle in question includes all information written. We are upset to hear you were not offered a test drive and completely understand your frustration as your drove a distance to attend your appointment. As you understand, our sales executives always try their best to offer the highest level of service and knowledge but please appreciate that they may not know every technical extra listed on each and every vehicle. However, with this being said, we completely take your feedback on board and look to make improvements where necessary. Kind Regards, Reed Autos.
Very good service from Sonny when I viewed the Fiat 500, he answered all my questions regarding the vehicle. Transaction went well & Jacob dealt with handover a few days later, professionally.
Reviewer has confirmed their email address
REED AUTOS from Ponko in response to GOOD EXPERIENCE
Thank you ever so much for your review, Colin! Sonny is so pleased to hear about how happy you were with the service he offered to you during your Reed Autos Experience. Jacob also said what a pleasure it was to meet you on your handover and they both wanted to wish you all the best with your new set of wheels. Enjoy your car! - Reed Autos
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 740 | |
| Very Good | 178 | |
| Average | 1 | |
| Poor | 5 | |
| Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
