77% Reviews
replied to
96% Recommend
to friend


2,063 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,063 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"the service by phantom was excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car is fab, had no issues with it, service from Phantom Motor Company was excellent, they were so helpful and everything went through really quick.

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lewis from Phantom Motor Company in response to the service by phantom was excellent

Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don't hesitate to get in touch.

"Easy to talk to"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not a single problem to be found with my Land Rover it is amazing, I love how it drives and sounds! Can't thank the lads at Phantom enough, they were helpful, friendly and easy to talk to while I was down there buying the car. Any further questions I had were answered promptly and fully. It was always easy to get hold of someone which I really appreciated.

lewis from Phantom Motor Company in response to Easy to talk to

Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don't hesitate to get in touch.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Thrilled to bits "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely thrilled with this dealership, the customer definitely comes first. The team are attentive and very helpful. The salesman who I dealt with knew the ins and outs of the Land Rover I had come to see off the back of his hand, and was able to answer all my questions there and then. My Land Rover is perfect, I love it to bits. 5/5 from me of course!

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lewis from Phantom Motor Company in response to Thrilled to bits

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Very good first impression!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently made my first purchase with Phantom and it went very well. As soon as I arrived the team were welcoming and approachable. I viewed my Jaguar and it was immaculate! Going through the purchase was smooth and easy, I couldn't have asked for much more. I will happily recommend Phantom to others!

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lewis from Phantom Motor Company in response to Very good first impression!

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

"A High Standard Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam was so helpful, he was always in contact with me when I needed him. The service from Phantom Motor Company was of a very high standard. I am over the moon with my Discovery Sport. I runs like a dream.

lewis from Phantom Motor Company in response to A High Standard Service

Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don't hesitate to get in touch.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Could not have gone any better "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience could not of gone any better! Firstly, Adam was amazing, he made my experience so easy and stress-free, I am unbelievably pleased with how the sale went. I came away with a very lovely, smooth driving Kia, it does the job perfectly and is everything I wanted it to be! I can't thank you enough and this couldn't of got anymore perfect! Thank you to Adam and the team down at Phantom.

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lewis from Phantom Motor Company in response to Could not have gone any better

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Blown away "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not of asked the team down at Phantom for more or better customer service. Honestly this is the best customer service I have received anywhere, not just when buying a car. The first time I went down to the dealership in Wigan I had a little look around the showroom which is beautiful and an experience in itself. I took the Jaguar for a test drive, I was blown away at this point, I've never seen anything like it. Craig went through everything with me and was so accommodating. . I received 10/10 customer service and I will ALWAYS look at their website if I'm in need of a new car! The first place I will go, always. This is the second car I have bought from them and it will not be the last.

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lewis from Phantom Motor Company in response to Blown away

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Adam is the man"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I loved dealing with Adam, he was such a down to earth guy and so good to deal with, the most helpful chap ever. The car was spotless- prestige infact! Can't knock the valet team!! I appreciate all of the help that I received when having them few little niggles but we soon was over then with the help from Phantom and Adam himself!

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lewis from Phantom Motor Company in response to Adam is the man

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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"Bang on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got such a cracking VW Sirocco, its such a nice car!! It was a huge upgrade from my 20 year old Audi ahaha. These guys were bang on with everything I cant even make a single complaint. Truly hand down blooming brilliant. Ver very nice cars sold here and most importantly very very reliable cars too!

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lewis from Phantom Motor Company in response to Bang on

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"I want to come back"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The after care here is amazing, if these guy's say they are going to do something they do it! Really really good communication between staff and customer, if I missed their call and I called them back they would always be an answer! The after care is what sold this service due to having a few issues initially, the way they handled it so well was just perfect and what has made the service 100% 5 stars. The after care makes me want to go back there. Tracey and Chelsea were just amazing from start to finish, so a huge thank you to them and the while team down at Phantom Motor Company you are amazing.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2063 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1757
Very Good
282
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    77%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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