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Brilliant car, customer service and after sales service. I bought a Range Rover and not long after buying I had a small issue I contacted the dealer and they said to get a quote for repair. They were so helpful when I called for the problem the dealer was professional when speaking to me, they have tried to resolve as quickly as possible and told me if needed they will provide a courtesy car. Apart from this issue the car is great, low mileage, great condition and was a good price. Even though I've had a little problem with the car, I will 100% use Phantom motor company again and recommend to friends and family, the customer service has been fantastic from the start.
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Team Phantom from Phantom Motor Company in response to After sales has been fantastic
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Buying a car from phantom couldn't have gone any better or quicker. From first contacting to driving away in my new Discovery Sport the whole process was smooth, quick and simple. The staff were helpful and gave me great advise to help me chose which spec and model I wanted. I'm pleased with the car, not managed to get out as much as I'd like but its running and looks absolutely perfect.
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Team Phantom from Phantom Motor Company in response to Great buy
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Purchased a Mercedes C63, couldn't be happier with it. The car is great. The customer service was very good, helpful and friendly. I will use Phantom again in the future.
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Team Phantom from Phantom Motor Company in response to everything is great
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I have always loved Mini's so they have always been my first choice of car, my last Mini was a diesel and I wanted a Mini Cooper S or SD, is was the only model of Mini that I haven't had yet, I've had every spec possible and loved every single one. I live in Scotland and had been searching for a Cooper S or SD for over a year, and there was nothing around at all. I found the perfect a Mini with Phantom, and although we are over 300 miles away, it was so worth the travel. This is the best car I've ever bought, I'm absolutely loving it. I phone the garage and said I wanted it, there wasn't even chance for a hard sell, but they didnt apply any pressure was was very friendly. I asked if I could apply for the finance there and then and did, as soon as I was accepted I planned my journey down. Jamie, who helped with the finance was really great, he was thorough and helpful. I would be happy with deal with Phantom Motor Company again in the future.
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Team Phantom from Phantom Motor Company in response to Searched for over a year for perfect car
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Just bought a Porsche from Phantom and whole process was very easy. I dealt with Chelsea who was very good and answered any questions I had. As part of the deal I part exchanged a Touareg, with the current covid situation everything was by phone or online. When it came to the handover and collection of the trade in the process was harder for both parties as I'm in Scotland, meaning travel was out of the question. So delivery and trade in was done at home which was fine and when car arrived was as described, I was very pleased with it, I am more than happy with the purchase. I would be happy to deal with them again and no hesitation to recommend to others.
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Team Phantom from Phantom Motor Company in response to Delivered my new car over 300 miles
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Thanks to both Chris and Luke at Phantom motor company they really looked after me, was on hand to help and got things sorted really quickly. I bought a Range Rover Sport SVR, and the car itself is absolutely spot on, I'm super happy with it.
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Team Phantom from Phantom Motor Company in response to Very happy customer
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Really happy with my new Range Rover, its a cracking motor, in very good condition too. The price was reflective to it's condition, mileage, spec etc, so very pleased with that. When the car arrived, it was immaculate, and also came with a cheeky bottle of wine too! Little added extra's that just makes the experience. I would happily buy from Phantom again in the future, they did exactly what they said they would and everything was on time and as planned.
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Team Phantom from Phantom Motor Company in response to Great dealer
Thank you for your review. We will pass your comments onto the team. Enjoy the new car #TeamPhantom
I was very nervous about buying a car without seeing it or test driving it but I shouldn't have worried, the whole thing went smoothly and 10x better than I expected. I bought a new E Golf, it's the first electric car I've owned so I'm still getting used to it, but I really am totally in love with it, its absolutely wonderful. I did mainly all communication via email, and the dealer was always very responsive and helpful. The car was delivered to me, exactly at the time agreed, it car was immaculate inside and outside, it looked perfect. I am soooo happy with my Golf and Phantom Motor company in general - a really helpful, kind and responsive dealership, I will recommend to others and I'd be happy to buy from here again.
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Team Phantom from Phantom Motor Company in response to Exceeded expectations
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I purchased a Mercedes GLC recently, and I'm made up with it - its such a nice car and very nice to drive. All the techy upgrades in this model are amazing, really impressed with it. It was spotless when it arrived, looks 10x better than I even thought it could look. The dealer was really good, they gave fast responses when I contacted, kept me updated with the progress and the delivery was bang on time, and the driver was a really nice chap too. I will 100% buy from Phantom Motor Company again in the future!
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Team Phantom from Phantom Motor Company in response to Spotless car and great service
Thank you for your review. We will pass your comments onto the team. Enjoy the new car #TeamPhantom
Just bought a Mercedes GLE Coupe from Phantom. I was unsure about making such a high value item purchase by 'click and collect' but felt reassured by how I was dealt with by Allen and Luke. A personalised video was recorded and texted to me which was great. Tom delivered the car today. He was very courteous and kept me informed of arrival time so I could organise my day. He explained the registration process to me in a clear manner. Excellent experience all round and would recommend Phantom to anyone looking for a car.
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Team Phantom from Phantom Motor Company in response to Excellent service - highly recommended
Thank you for your review. We will pass your comments onto the team. Enjoy the new car #TeamPhantom
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1631 | |
Very Good | 253 | |
Average | 7 | |
Poor | 9 | |
Terrible | 7 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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