75% Reviews
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96% Recommend
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1,908 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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1,908 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Retirement ready 🏁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have finally downsized my 6.0L Gas Guzzling pride and joy for something more practical and that I am more inclined to use again. I had a have a Tesla Model 3 already and have no got myself a Model Y, in terms of performance, very similar to the model 3, excellent running costs, fast and torquey.. terrible in the snow. I'm in love with the car, I like how the battery feels really well hidden, the 3 has a very awkward driving position because the battery protrudes at your feet. The car has been purchased with retirement in mind, I plan on retiring in less than a year and this will be perfect to keep me going in the early years. I am on the look out for something else, I will defiantly be keeping an eye on the website and I'm signed up to the mailer as well.

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lewis from Phantom Motor Company in response to Retirement ready 🏁

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Boss 🤫"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made up with my new M4, been out lots since the purchase and its boss, so fun to drive and without a doubt the nicest car I have ever owned. Brain was really friendly and professional, he has kept me up to date throughout the whole journey and always been the other end of a message or call. The car is back at Phantom currently getting some body work touch ups done which was agreed during the sale. Could rate any lower than full marks.

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lewis from Phantom Motor Company in response to Boss 🤫

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

lewis from Phantom Motor Company in response to Boss 🤫

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Faultless. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am no stranger to larger family cars, I have had X5's, Range Rovers, and most recently, I have purchased a Q8 from Phantom Motor Company. This is by far the best drive and my favorite of the bunch. It's looks stunning, handles well especially with the poor conditions we have had recently. I've have a had a couple little issues with the central locking system however, I think this is developed since the purchase and I have the warranty which has me covered. The customer service has been impeccable start to finish, I couldn't fault anything.

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lewis from Phantom Motor Company in response to Faultless.

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Solid after sales Care. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been quite happy to buy my new van from Phantom Motor Company, the whole setup is great and the staff are all top. We had an issue very early on which was a shame, it was the tumblers in the ignition which had gone, this is something which I can't imagine anyone anywhere checking prior to a sale. We had this looked at by a local garage because we couldn't get the key in and they highlighted the issue. The garage are more than will to get this sorted out, I just need to send a quote for approval. 10/10 would have been if we hadn't had the issue but I have to commend the willingness and promptness to fix the issue.

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lewis from Phantom Motor Company in response to Solid after sales Care.

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom.

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"Great business. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not to mix business with pleasure however, I am really good friends with Cole and I trust him whole heartedly with my business. I purchased a Audi E-Tron from him, my first venture into the EV world and I am really enjoying it. The brakes grind slightly, I have seen Cole a few times over Christmas but again didn't want to mix the friendship. I have spoken with after sales care and I am confident this will be sorted without an issue. Phantom Motor Company is a great place if you are in the market for a new car, they have many options for all budgets and welcome everyone in the same.

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lewis from Phantom Motor Company in response to Great business.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Best thing I ever did. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am exceptionally happy with my new Ford Focus, I had a Jag for a couple years but it wasn't very good to the gallon and with retirement just round the corner, I decided to downsize and get something a little more economical, It is running like a dream and exceed my exceptions, I would be lying if I said I didn't miss the Jag a little but the Focus ticks all the boxes for what I need out of a car. Longin was great to work with, really attentive and pleasant.

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lewis from Phantom Motor Company in response to Best thing I ever did.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

lewis from Phantom Motor Company in response to Best thing I ever did.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Great service. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is good so far, I don't drive my car all to much, I have a works van so this is my main form of transport Monday to Sunday.. The 2/300 miles I have done, the car is driving really well and given me no cause for concern, I went with the Skoda Octavia as I had a Ford Focus ST a long while ago and wanted something relatively similar, I had a Diesel family car since the ST and wanted something a little different, the Skoda Octavia ticked all the boxes for me. Kev was great to deal with, very helpful, responded promptly on email and was available over the phone the couple times I need to call.

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lewis from Phantom Motor Company in response to Great service.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"My preferred car dealer 👍"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a returning customer of Phantom Motor Company, I think I have had about half a dozen cars from Cole and the lads and I have a really good relationship with quite a few of them. Most recently, I purchased a Range Rover Sport which I love, it's the first I have bought with Winter tires and I was quite concerned there would be a lot of noise from them, they are silent. We had probably a foot of snow last weekend so the timing couldn't have been better, there were lost of traffic jams everywhere and my car breezed through it which was nice. I hate this weather normally however, I am quite excited for the snow we are due in the coming weeks for the simple fact that I get to test out the tires some more. The team were excellent as always, I dealt with Chelsea on this occasion, this is my first time meeting Chelsea, she has learned from the best and followed the same example the other lads have set.

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lewis from Phantom Motor Company in response to My preferred car dealer 👍

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"No problems 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with and enjoying driving my new Mercedes CLS, It's a fantastic car, I was concerned at first because there was a vibration when it was started cold, I took this be checked and it came back with no faults. Brian was really nice to deal with, very friendly and helpful.

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lewis from Phantom Motor Company in response to No problems 👌

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"⭐⭐⭐⭐"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a couple of issues towards the end of the sale, but the team were quick to get the issues resolved, before I picked up my car. Me and my partner are over the moon with the car now and the fault at the start is a thing of the past. Really impressed and I would come back when we want another car.

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lewis from Phantom Motor Company in response to ⭐⭐⭐⭐

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1908 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1631
Very Good
253
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    75%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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