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936 reviews from our car dealer reviews community
Leave a review for Ponko
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936 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"The perfect dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was competitively priced and in great condition, I have owned my BMW for about about a month now and it's running perfectly. The sales person Fred was such a great guy, He took all my requirements into account and he got me sorted with my car efficiently as I was in need of something fast.

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Ponko from Ponko in response to The perfect dealership

Hi Hanna, thank you for sharing your positive experience! We're thrilled to hear that you're satisfied with the competitively priced BMW and it's great condition. It's also great to know that Fred was able to meet your requirements efficiently. Enjoy your BMW and safe travels!

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"Haydn's approach sealed the deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

One of my work colleagues bought a car from here and recommend me to Haydn at Ponko and he was just fabulous, he allowed me the time I needed to discuss things and he was available to answer any of my questions along the way. I felt relaxed and under no pressure to give an immediate answer. His approach sealed the sale of my Peugeot 208.

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Ponko from Ponko in response to Haydn's approach sealed the deal

Hi Jonathan, thank you for sharing your experience! We're glad to hear that Haydn provided excellent service and made the process comfortable for you. We hope you enjoy your Peugeot 208!

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"Quick process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am delighted with the customer service from James, it was a smooth and quick process. From my first contact with them through to the handover of the car he were professional, helpful and knowledgeable about the car which was nice to see. I went for a VW Polo and I am over the moon with it, it is a mint car to drive. Highly impressed on the whole👍.

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Ponko from Ponko in response to Quick process

Hi Jake, We're thrilled to hear about your positive experience with James and our team! Delighted that the process was smooth and efficient, and that you're enjoying your VW Polo. Happy driving!

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"A 1st class service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Renault Megane is driving well and is doing exactly what I expected it to do. It is enjoyable to drive and is very comfortable with all the space I need. The salesman was very helpful and informative, let me look around the car in my own time and he was able to answer all of my questions, his knowledgeable was excellent. I will definitely be back when I am after my next purchase as they provided me with a 1st class service!

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Ponko from Ponko in response to A 1st class service

Thank you for sharing your positive experience with your Renault Megane! We're delighted to hear that the car is meeting your expectations and providing a comfortable driving experience. We're also pleased to know that our salesman was able to assist you effectively and provide excellent service. We look forward to welcoming you back for your next purchase. Drive safely and enjoy your new car!

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"Deliriously happy "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was searching around online for a Citroen DS3 for my two twins because they are both learning to drive at the moment in this make of car and will be taking their test in one also. The sales guy that looked after me at Ponko was called Freddy. Freddy was extremely helpful and polite, one thing that really impressed me though is that on the test drive I notice that a warning light were showing on the dash and when I made him aware of this they dealt with it straight away before I drove off in the car. I rate these 4.5 out of 5 stars as I am one of those people that never gives full marks to anyone so this is a really good rating coming from myself. I managed a team in France for a company I used to work for and apparently over there if your happy you would rate between 2 to 3 stars with their cultural element and to get a 4 to 5 star rating you would have to be absolutely deliriously happy with things which is the case with me.

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Ponko from Ponko in response to Deliriously happy

Hi Adrian, thank you for sharing your experience, and we're glad to hear that Freddy was so helpful and attentive during your Citroen DS3 search. It's great to know that they promptly addressed the warning light concern, and we appreciate your 4.5-star rating, which reflects your high level of satisfaction. If you ever need further assistance or have more questions, feel free to reach out. Best wishes to your twins as they prepare for their driving tests!

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"Superb service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would definitely recommend them to friends and family. I'm really happy with the service provided by Haydn at Ponko, the service was superb, he were friendly and helpful and didn't cause any stress when finalising the purchase.. I have had no issues with my Seat and we are over a month down the line now, so fingers crossed I've found a reliable car!

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Ponko from Ponko in response to Superb service

Hi Robert, thank you for your glowing review! It's wonderful to hear that Haydn provided you with superb service, being friendly and helpful throughout the purchase process. We're delighted that your experience was stress-free. It's fantastic that your Seat has been running smoothly without any issues. We truly appreciate your recommendation to friends and family. Thank you for choosing Ponko and we wish you many happy drives in your new car!

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"An all rounder car!"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We financed a Ford from Ponko and we like the car! The Ford is a car that is a all round reliable and is fit for any sort of purpose. The staff were very welcoming and we are pleased!

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+1 Found this review helpful

Ponko from Ponko in response to An all rounder car!

Hi Zachary, thank you for taking the time to share your experience with us! We're delighted to hear that you financed a Ford from Ponko and that you're enjoying your new car. The Ford is indeed known for its all-around reliability and versatility, making it a great choice for various purposes. Our team takes great pride in providing a welcoming and pleasant atmosphere for our customers, and we're thrilled that you were pleased with the service you received. Ensuring our customers' satisfaction is of utmost importance to us, and it's gratifying to know that we could meet your expectations. Thank you for choosing Ponko, and we wish you many enjoyable miles with your Ford!

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"Good as new "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with Ponko service and garage, the new car is running good as new.

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Ponko from Ponko in response to Good as new

Thank you so much for your kind words! We're thrilled to hear that you are very happy with the service and garage at Ponko. Your satisfaction is our top priority, and we're glad to know that your new car is running smoothly and as good as new. Once again, thank you for choosing Ponko, and we look forward to serving you in the future!

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"I love my Golf R "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my Golf R its amazing and I am loving being in the drivers seat of a fast car finally! I'm not used to fast cars but this is such fun to drive, it soon shifts, and sounds amazing! Makes me happy each and every time I get in it! Thanks to the guys at Ponko for sorting me out with the car, they were top tier!⭐⭐⭐⭐⭐

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Ponko from Ponko in response to I love my Golf R

Hi Elliot, We're absolutely thrilled to hear that you're loving your Golf R! It sounds like you're having a blast with your new car. We're delighted that you're enjoying the experience and the thrill of driving it. At Ponko, we take great pride in providing our customers with top-tier service, and we're delighted to know that you had a positive experience with us. It brings us immense joy to see that you're happy with your purchase and that our team could assist you in finding the perfect car for you. Thank you for choosing Ponko and for sharing your enthusiasm for your new car! We wish you many more happy and exciting drives ahead!

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"Really happy staff!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spot on guys. Everyone was so lovely! Its nice to go into a place and everyone to be happy to be there, smiley, bubbly and welcoming! All members of staff had a smile on their face and looked like they were loving life. It was just lovely, everyone had the time of day for me , its nice to be nice and I got a great vibe from the guys at Ponko. It really goes a long way. Nothing but 5 stars for the kind service I received from them.

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Ponko from Ponko in response to Really happy staff!

Hi Sam, thank you so much for your heart-warming review! We're absolutely delighted to hear about your positive experience with us at Ponko. Your kind words about our team being lovely, happy, smiley, bubbly, and welcoming truly mean a lot to us. Creating a warm and welcoming environment for our customers is a top priority, and we're thrilled to know that you felt that during your visit. Our team takes great pride in providing excellent customer service and making sure that each customer feels valued and appreciated. Thank you for choosing Ponko, and we hope to have the pleasure of serving you again in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
936 reviews4.7 out of 5 stars — Rated Excellent
Excellent
741
Very Good
178
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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