Awful! Sold me a remapped car but didn’t tell me it was. They said they don’t usually check these things. Then my car had issues so wasn’t covered under warranty. They did fix it for a discounted price after 2 months of going back forth (should be fixed for free if it was covered under warranty). They sold me RAC warrant for £300 but forgot to register my car with them. They said they had switched to a different warranty company so forgot to do mine (doesn’t help me). I simply asked for a refund of this £300 so I can do my own thing. They initially said they would refund it but then said they want to add me to their new warranty (which I don’t want). So now I have to take legal action to get it back! Avoid like the plague.

Stay well clear of this joke of a company. They will sell you a dodgy car and then avoid you and avoid all responsibility. Reported to trading standards and seeking legal advice

I did my own Totalvehiclecheck (£8.95) having given a deposit of £500. Report showed it had been sold at a salvage auction few months before with massive front end damage including evidential pics. They refused to accept it was the same car albeit Vin & Reg matched theirs..and that their HPI came back clear (carverticle) and was the best in the business. Pistonheads review of Carverticle states, it's perfect if you want to hide Import/exported cars and salvage damaged cars from the reports. Taking them to the small claims currently, so I would avoid any possibility of purchasing a vehicle from 1st choice motors (more like last choice...)

After 3 months of buying a Mercedes E class, I experienced some major issues with 1st Choice Motors. The car was parked illegally on the morning it was sold, and I was hit with a parking ticket which was never resolved. To avoid someone coming to my house I had to pay the parking fine, which was not refunded until I chased them for full 9 months. The car had injection problem, but was never fixed even after 3 attempts taking it back to the dealer to get resolved (with their partner garage). I ended up about £500 down in repair fee, and the car was still broken. Asad (salesman) has time and again promised to get the claims in order, my fee fully refunded - but it was never the case. Their Admin team replied about 1.5 months later to advise that my repair cost must be claimed back with RAC directly (under warranty), and not through dealer. This was never communicated, and I ended up with nothing and eventually ran out of the 6 month dealer warranty. Eventually, they told me it was my fault for dealing with Asad (their salesman) and Asad is no longer their employee, so they have nothing to give me. This has truly been a nightmare trying to sort out with them while managing the birth of our child (we bought the car expecting it to give us more comfort a few months before our due date, but boy it brought us more trouble).