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Staff seems rude and unprofessional. They advertised a car online. I drove 33 mins to have a look. When entered, wasn't greeted and was told to come back in 5 mins... Only to be told the car wasn't here... Horrible, horrible "service" if you can call it that. I'm surprise they make a living from this.
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I bought a car the in June last year and it had a tyre pressure fault in the first day which was reported to them and they had a look at first until they discovered it was the module at fault .since then they’ve made excuses that they couldn’t get the part and almost a year later they still haven’t repaired the fault even though they know my MOT is in 3 weeks and it will fail with the fault. Furthermore when I’ve contacted them I’ve been spoken to with total disrespect. Terrible company if something goes wrong. Avoid. I would rate the 0 but not possible
The Staff were So helpful and couldn’t do enough to help me through the buying process. Gavin and Bill .. Thanks I’ll use you Again soon . Cheers .
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Found the car I had been searching for at 5 Star Vehicle Solutions. From the first contact to completion fantastic communication. Gavin was very knowledgeable about the vehicle and able to answer any questions. Stunning car exactly as described, priced reasonably and a very good deal with part exchange on my car. Was able to arrange to view and test drive at a time convenient for me. Relaxed atmosphere and definitely a stress free and personal service. Absolutely no issues and overall an excellent buying experience. I wouldn't hesitate to buy from this dealer again.
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I was looking to get a car after driving a VW day van for a few years but wasn’t sure what I wanted but I knew I wanted something with a bit of spec’ After looking at so-so dealers I come across 5 Star vehicle solutions and liked his mix of vehicles. I gave Gavin my story and he went through a few ideas with me...his excellent knowledge of cars is second to none. After Gavin took me for test drives in various cars I finally plumped for BMW 330i which is brill. Gavin was very helpful, professional & patient. I recommend Gavin if you are looking for car and will be back when I get my next one. Cheers MJD
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I was looking to change my car for something different but wasn’t sure what i really wanted. After speaking to Gavin and listening to his excellent knowledge of different cars i become torn between an Audi or a BMW. After many test drives on both cars i decided on the Audi. Gavin was very professional patient and helpful i would definitely recommend Gavin if you are looking for cars. I absolutely love my car and wouldn’t hesitate going back to Gavin.
I purchased a Vauxhall Corsa from 5 Star Vehicle Solutions in July. The car was really clean and in great condition and there has only been one issue with the car but the dealership got it resolved very quickly and easily. I would definitely recommend this dealership to my friends and family. Really great service and quick and easy process.
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5 Star Vehicle Solutions is an Independent dealership that is based in Newport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
5 Star Vehicle Solutions
Cae Bryn Pontbren Road
Newport
NP11 5BG
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