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Honestly would never use this dealer again. Once car was secured, I called to ensure that the car had all the right paperwork etc and would be valeted. Should have realised then when they then turned around and claimed to not even have the car. Finally sorted that out. Called this morning to ensure car was valeted and keys ready as we are on route. Was told only one key now to the vehicle, cant say where the other one has disappeared to since Saturday. Travelled all the way from Kent to collect this car and got just down the road and the exhaust was hanging off. This doesn't spell out success or a dealer than can be trusted. We had wasted additional fuel and our day off together.
An absolute disgrace of a car dealership. Do not buy from this place as you will be wasting time and money. Bought a car from here and it had so many untold problems. The main one they offered to fix on warranty but has now led to worse problems due to a terrible and cheap job. They do not care about their customers but only to flog cars as quickly as possible without telling you what you are really getting. Save your money and do not buy from this place.
Bought a Audi TT From Alex. Really happy with the service given by Alex and the professionalism with all the questions I had. I am very pleased with my little car and will be returning for my sons car when he turns 17. Many Thanks A&A
This dealer if you can call them that caused me loads of hassle and money. I should have listened to a guy coming out who had returned a car he said don't deal with them. Sold me a car that had dodgy brakes apparently changed 6 months ago.a engine management light on and worn tyres. Told me drive car at speed and light will go off. No its dont work that way I had it checked by a dealer it needed a few hundred pounds of work. I am lucky i had it checked i was going to drive it a long way on a motor way potentially would have killed me. They argued about the admin fee and still kept some of it. Your rights are to have a full refund within 30 days. They wanted to repair it what a joke no way would i trust them. be very careful read all the reviews there are themes!
Lee in response to not happy
Mate, what car was it?
My other half and i went to see a black landrover freelander td4, we spoke with Matt and had no problems, on arrival he shifted a bunch of cars so we could check it out and test it, he gave us trade plates so we could really test it on the road, car drove like a dream, after a thorough check i noticed a slight leak on the rear diff, spoke to Matt about the leak who knocked the repair price off of the car, we bought it, the car was valeted on collection and looked lovely, we had the seal done at our local specialist and the car has been top notch, just done a 365 mile round trip to York, never missed a beat. we love this car
I bought a BMW from A and A cars quite recently. Good value for money and good quality car with no issues. I would recommend them.
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DO NOT touch A & A car sales with a barge pole. Avoid like the plague. They are not pleasant to deal with if you have any issues. Would definitely NOT recommend.
I got overnight journey to see a car and it wasn't running. Very bad condition car. Seller spoke some false advertising about the car to me to me. They earn a money by people who pay them deposits. I lost my money and time. Not recommend to anyone. Worst car dealer ive ever seen.
Avoid avoid avoid. Don't go near this place if you are being pursued buy a pack of hungry wolves. Lovely and friendly before bad service after. Somthing to consider, never ever buy a car with only 30 days warranty. It takes that long to get response! And never buy from a car dealer that ONLY has a mobile number ... No land line. You live you learn. I've am having a nasty unpleasant experience at moment and unsure if prob will be sorted before warranty expires.
DO NOT BUY FROM A&A CAR SALES I bought a car from them couple of months back and since had so many problems with it. They never told me that things had to be replaced and sold it at a lower price without a given reason. I had to replace the front headlight unit because it was barely holding on, number plates were damaged and they wouldn't replace them for me. The ABS light came on and stayed on . The speedo was not working at all. Tyres had to be changed. Parcel shelf missing from the car. It was supposed to have full service history, had none just an empty service book. Yes I bought the car because it seemed like a good deal at the time but I would strongly recommend to go somewhere else and if the price seems too good to be true then it probably is. Their customer service was nasty,not friendly at all and just after your money.
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A & A Car Sales is an Independent dealership that is based in Surbiton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
A & A Car Sales
Red Lion Business Park Red Lion Road
Surbiton
Greater London
KT6 7QD
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