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Went to ALM Garages this morning. Car was £6240. Josh offered me low price on mine (£400 lower than I had already been offered). I said no thank you. I had already been there 40 mins cos he kept excusing himself and going away. I got up to leave and there was no thank you for considering Hyundai etc. He just sat there. No response from him at all. Just sat like a petulant child. About 4 minutes later I got call from Sales Manager. Somebody must have told him it did not go well. He kept interrupting me when I was trying to tell him what happened. He said he would speak to Josh. He was not and get his side of story - but never asked for my side of story not interested. Offered to reduce price of car. I was not interested cos he did not want my side of story and gave me no confidence in any future sales service. . Very unprofessional and even the Manager who said he was concerned was not interested in what I had to say. He thought price reduction would solve the problem - It didn't.
I have just bought my 3rd Hyundai from ALM Macclesfield and I am over the moon. They are a great dealership. Really helpful and friendly staff and the value for money has always been brilliant. I will keep coming back! Thanks guys.
Reviewer has confirmed their email address
Purchased a Hyundai from ALM Garages, hard work dealing with the sales staff, not the best, I was always chasing things, still waiting for the service book.
I drove down from Aberdeen to purchase an i20,from ALM in Macclesfield..The entire process was flawless. The deal was very competitive.The car was prepared to a very high standard.My dealings with Nick and Alan were very cordial and efficient. 10 out of 10 - keep up the very good work!
A few years back I bought a Hyundai I20 from ALM. The service was okay and the car was in very good condition. I have had no issues with the car that the dealers haven't resolved quickly and easily and the car is fantastic value for money. I would recommend this dealership.
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I bought a brand new i10. Three months after purchase I had to return it to have rust dealt with! Two years on the whole car is rust ridden including brake discs which were dangerous. Dealer denies dealing with initial rust and has ignored my attempt at getting them to inspect the brakes. Dishonest, unreliable, deceitful and plain rude. Never have I come across such deplorable service or poor quality vehicle.
DECEITFUL,DISHONEST and DEPLORABLE and not very willing to sort out any problems caused by themselves. Unhelpful and obstructive staff,a managing director that tries to intimidate by yelling down the phone.
I bought a Hyundai i10 about 3 years ago now. The whole process was really smooth and easy and the dealers were very helpful. The car served me really well and then about a year later they called me and asked me if I wanted to part exchange it for a brand new one and it turned out that my monthly payment wouldn't that much higher so I took them up on their offer and I now have a brand new one which Is brilliant. I would definitely recommend this dealership.
Reviewer has confirmed their email address
I agreed a price for a used Hyundai i10 on 27th Feb, left a deposit and signed contract. I paid the full amount on 2nd March and was due to collect the car on 3rd March but received a very short email stating that the car was going to cost £500 to correct brake issues so they could not sell it to me at the price agreed, even though we had a signed agreement. Not good practice in my opinion.
Macclesfield Hyundai is an Franchise dealership that is based in Macclesfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Macclesfield Hyundai
Lyme Green Business Park Winterton Way
Macclesfield
Cheshire East
SK11 0LP
01625 650041
https://www.holdcroft.com/hyundai/locations/2463/macclesfield-hyundai/
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