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BEWARE OF SUSPECT MILEAGE CHANGES! Currently under investigation with Trading Standards. I purchased a car from A1 Ortos, and after doing their own “mileage check,” they discovered a significant mileage increase but failed to inform me. Now, they claim it’s my responsibility to resolve what they call an “input error,” even though I am still within my 6-month period under the Consumer Rights Act. This contradicts the advice I’ve received from credible sources like Audi and Autotrader. I currently have an investigation underway with Trading Standards regarding this matter. A1 Ortos is not part of The Motor Ombudsman, which they don’t have to be, but this makes it much harder to address issues post-purchase. Their warranties and guarantees are handled internally, and even the warranty they provided required me to do all the legwork. If you’re wondering about how they value vehicles, they offered me 21% less than I paid just five months ago. While I understand depreciation, this steep drop, coupled with their handling of the mileage issue, raises major concerns. In summary, this is a company that does not seem to respect consumer rights and has ignored my legitimate concerns. I dealt with Marc, Jay, and Chris.
Reviewer has confirmed their email address
Just got my GLA45 wow amazing car and amazing service loads of cars in there showroom Joe was amazing. Thank you so much
Wouldn’t recommend this garage at all! Appalling to be sold a car that was said to be perfect condition… 5 days later the bumper falling off, dents on the roof and a poor respray down the drivers side of the car with overspray on places it shouldn’t have paint. They refused to refund me and take the car back but did agree to fix the car. After waiting 3 weeks whilst they were apparently fixing it, they gave me no update and after countless times of ringing I decided to go collect my car. Lo and behold the old bumper is back on, dents still not fixed and I’ve been lied to all the way through. But unlucky to them these lads have done this to tons of people by the looks of it but they’ve never done it to someone who’s got half a million followers on social media. So I will sit back and watch whilst I shine a light on this business for what it is. Good luck
luke bailey in response to Horrific garage!
Dealership has now fixed the problem and has apologized on behalf of the staff and has put everything right with my car.
I recently purchased a car from A1 Ortos, I handled the majority of the sale over the phone as I am not too local to Oldham. Once I got there I was greeted with a hot drink as it was cold and wet outside I was extremely grateful! The car I had purchased (Tiguan) was looking absolutely fantastic and my sales rep at the time was so helpful and very patient as I can be quite fussy. I will be going back in the future!
Reviewer has confirmed their email address
This is my 2nd car now purchased from A1 Ortos. Fantastic dealership, super friendly staff and never had any problems with them! Would definitely recommend to anyone wanting to buy a new car
Been here 6 times and won’t go anywhere else, sells amazing cars, does the job right!
Wanted to buy a Bentley narrowed it down to 2 cars. Spent 2 hours at the garage. Would not allow me a test drive without committing to a deal. They twist the truth and are not a trustworthy garage . How can I comitt to a 60k purchase without a test drive?. Manager stated company policy however I believe this is just a l pushy sales tactic. Lost my business
Bought myself a Range Rover, unbelievable value for money in the current market, travelled from Portsmouth and I was not disappointed!!
Reviewer has confirmed their email address
Simply the best dealership around the the north of the country. I have been to many different showrooms and having a soft spot for sports cars have spent my money at different places over the years, that’s now gone after my last 3 cars from A1 being absolutely impeccable I have a 1 stop shop for all my needs!! What a selection of cars too!! Give yourself a treat and at least visit them, if you’re on the fence I would advise buy it!!! These guys are the best! 10/10!!
**Please do not make the same mistake I did by using this garage** Viewing arranged by contacting Darren in the sales team. He was initially very friendly and promised to sort some minor cosmetic issues with the car prior to collection later that week. Upon arriving to collect the car, Darren was reluctant to show us the vehicle and kept reiterating that we would miss our finance slot if we didn't hurry up and sign the paperwork. When viewing the car, it became evident why!! None of the work had been carried out and there was also a dispute with the mileage being different to advertised. A service was also promised which I later found out did not take place. (£250 compensation was received for this). It wasn't until after this work had been rectified and I was about to drive the vehicle away that I asked if the second key was in the service pack. Darren admitted to there only being 1 key but promised to send the 2nd key in the post (which never happened). 1 year on and still no offer of a resolution from A1 Ortos. The main issues have now been paid for/ compensation offered via the financial ombudsman team. All in all their pushy staff offer no customer service skills post sale. If all their sales team act in this way, I am not sure how the garage is still open!! Please do your research before visiting as the reviews on their website are written by the staff themselves.
Many years ago, a young man named Paul had a dream of owning his own car dealership and in 2008 A1 Ortos was born. After his experience in several main dealerships he learned a lot of key skills which have been refined to do things differently, the right way, the A1 Ortos way! We believe everybody should get the opportunity to buy the right vehicle, at the right price, without the old pushy sales tactics, as buying a car from us is a very special moment in your life and should be treated accordingly.
All of our staff come from a customer service background which is displayed in the real family atmosphere created. Regardless of the amount of money being spent we strive for the same professional yet friendly and comfortable buying experience for every single customer. Making sure our cars leave at the highest possible level is important to everybody at the A1 Ortos family and we make sure no corners are cut in any way, as Paul has always said 'if a job is worth doing, its worth doing properly!' After all, buying a used car with a new car feeling is a very good feeling!
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
A1 Ortos
Middleton Road
Oldham
Greater Manchester
OL9 6AD
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.30 |
| Sun | 10.30 - 16.00 |
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