So I bought a car from a6 motor company heard a noise when clutch was pressed the day i picked it up - Was told of its normal nothing to worry about (Being naive and a bit to trustworthy I believed them) The noise continued for a period and then suddenly got louder and louder. I contacted the garage and they said to take it to one of their repair partners for diagnosis - I took it there and it was confirmed a new clutch and flywheel was required. I called and explained what was said by the garage - They never actually applied the 3 month Warranty top the vehicle until I called (They never told me this the Warranty company did) I was told i would get a call back in 5 minutes... 1 hour later im still standing at the garage with no call back - i phoned and was told it was being looked into and that I would get a call back over the next couple days when it had been booked in for repair. 3 weeks later numerous phone calls and not one single call back from A6 garage I had to sort the repair out with the Warranty company myself resulting in having to pay £200 myself for the pleasure. A6 are by far the worst garage I have ever had the displeasure of buying a car from. Service is a total disgrace

We received great service from start to finish. They did everything they said they would and more. Communication was second to none. Would definitely recommend A6 Motor Company.

Read and double read all paperwork givrn by A6 Motor Company. It stated Timing belt had been done YES IT WAS in 2010 so due ASAP the rear coil spring is broken ? It needs pads n discs and 4 tyres ??? In 12 weeks ?????

Poor customer service and communication, no response to emails. Had to cancel finance and purchase of Audi S5 as only one key for car. Apparently it’s my fault not asking if it had 2. All smiles and pleasantries when selling but you need help or assistance afterwards- forgot about it. Lots of poor experiences from many consumers from this garage, many going through small claims court. Be warned - avoid

Appalling customer service from a service manager at A6 Motor Company. At first was genuine in looking for a car but as soon as there was problems they could not follow protocol. Would guilt trip you into the fact they put in effort and time to find you a car. Lol that's your job. However the car was damaged and i was forced to pay for the faults to be fixed. This dealership should lose their licence. Anyone that's left a bad review before me has had same problems and I strongly recommend they be shut down. They do not know how to follow business rules. By law a customer has many rights and they failed to be aware of the books. Strongly do not recommend this place. I want the remaining of my money back and I will make sure this happens. I was made to pay for the faults and was argued upon not getting my deposit back. Are you serious? Like kids in a playground they do not deserve this business. Absolute theives. I will still fight for my money back.

Bought a car of them and had a load of finance outstanding. Everyone should stay well clear of this place

I purchased an Audi A5 from this company no longer than 6 months ago, on the test drive there was the slightest drip of water when it rained, they assured me this would be sealed when purchased, nothing else seemed to be wrong, car of my dreams in great condition, sales men were absolutely brilliant, very polite and knew there jobs. HOWEVER after a few months I walked to my car to go to work only to find my car was what can only be described as a swimming pool! there is an horrendous leak which literally floods my car!. I contacted these guys and explained, they said they would sort the leak for me GREAT! but NO. they soon changed their minds, After numerous emails from me and ONE response from them it still is not sorted and they have claimed I knew about this on purchase and also it is wear and tear. this is now going to court as I refuse to pay £3,000 - £5,000 for a brand new roof. They don't seem to care that this matter has gone further and really don't care about their customers. Wouldnt buy a car from these guys especially not a convertible. Not to mention this is on finance so! If I could choose NO STARS I WOULD !