Poor customer service and communication, no response to emails. Had to cancel finance and purchase of Audi S5 as only one key for car. Apparently it’s my fault not asking if it had 2. All smiles and pleasantries when selling but you need help or assistance afterwards- forgot about it. Lots of poor experiences from many consumers from this garage, many going through small claims court. Be warned - avoid

Appalling customer service from a service manager at A6 Motor Company. At first was genuine in looking for a car but as soon as there was problems they could not follow protocol. Would guilt trip you into the fact they put in effort and time to find you a car. Lol that's your job. However the car was damaged and i was forced to pay for the faults to be fixed. This dealership should lose their licence. Anyone that's left a bad review before me has had same problems and I strongly recommend they be shut down. They do not know how to follow business rules. By law a customer has many rights and they failed to be aware of the books. Strongly do not recommend this place. I want the remaining of my money back and I will make sure this happens. I was made to pay for the faults and was argued upon not getting my deposit back. Are you serious? Like kids in a playground they do not deserve this business. Absolute theives. I will still fight for my money back.

Bought a car of them and had a load of finance outstanding. Everyone should stay well clear of this place

I purchased an Audi A5 from this company no longer than 6 months ago, on the test drive there was the slightest drip of water when it rained, they assured me this would be sealed when purchased, nothing else seemed to be wrong, car of my dreams in great condition, sales men were absolutely brilliant, very polite and knew there jobs. HOWEVER after a few months I walked to my car to go to work only to find my car was what can only be described as a swimming pool! there is an horrendous leak which literally floods my car!. I contacted these guys and explained, they said they would sort the leak for me GREAT! but NO. they soon changed their minds, After numerous emails from me and ONE response from them it still is not sorted and they have claimed I knew about this on purchase and also it is wear and tear. this is now going to court as I refuse to pay £3,000 - £5,000 for a brand new roof. They don't seem to care that this matter has gone further and really don't care about their customers. Wouldnt buy a car from these guys especially not a convertible. Not to mention this is on finance so! If I could choose NO STARS I WOULD !

Brought a car off this garage & a few days later notice almost no oil in it, decided to take it for an MOT even though they had put a full year on the car, It failed on 3 Major issues & 2 minor issues, under new MOT rules coming into force this month the car would be immediately taken off the road, After several phone calls & promises they would ring back & several emails showing defects & quotes to put right i had to lose my temper a bit to get a response, They agreed to take the car back after a week of phone calls & agreed to do repairs & fit a new cambelt as a gesture of good faith, they lent us a courtesy car & promised to ring on Monday with a price for a service, the rest of the work they agreed to do free of charge, They didn’t ring on Monday or Tuesday but did finally today Wednesday, now they have changed their minds & want to charge us an additional £350, it’s obvious they realised the MOT repairs were more expensive than they realised & are trying to rip us off for more money, DO NOT TRUST THEM, they are so polite & friendly when they are selling you a car but totally change once you have brought it, Terrible after sales service & attitude, PLEASE PLEASE keep driving past

Warranties given aren’t substantial enough for the prestige cars they sell. Service history advertised with none available. Warranty void!! It wouldn’t have covered the cost of repairsto most of the the cars in stock. Steer clear

Dont go near this place. I went to look at a rang rover and the advert said every thing works as it should and is still on there saying the same thing. I got to the garage and took my peugeot 407 which had a A.B.S fault but they said they would still look at a trade in price. When i got there the rang rover had got a broken windscreen and they said it was an accident but i think it could be due to the way they do business and probably a disgruntled customer.They told me they knock money off or i could claim for the glass on my insurance when i got the car.When we went to get in the car you could not open the back passenger side door whitch i later found out is a M.O.T fail and the cars M.O.T runs out in may. Thiscar was being sold and still is unsafe if a child was in the back and you went in a river in an accident and the car droped on its driver side you would not be able to get out' you would be dead. The deal had all ready gone through before i knew that they was not going to put this right and i had paid a £200 deposit and the value of my peugeot. I had changed my insurance over as well and that cost me another £57. Insted of sorting things out and a load of phone calls and fobbing off we finally had a big row and i said i wanted my money back but they said no.I am reporting this to trading standards and the authorities and i hope the £200 was worth it' but one thing more than most 'i wish i had read this site before A6 ever crossed my path.