4% Reviews
replied to
73% Recommend
to friend


23 reviews from our car dealer reviews community
Leave a review for AB Car Sales Ltd
Leave a review

23 reviews from our car dealer reviews community

Leave a review for AB Car Sales Ltd
Leave a review
"Please do not buy from this company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They put the mileage down by 3K on Autotrader, brakes were not working, 14 months out of MOT and service, 1 month warranty which is illegal. Let us take the car out for a test drive without any MOT and dodgy brakes at 8 months pregnant!!!! Luckily we knew our stuff and when we confronted the salesman he was very aggressive. Please stay away!!!

Steve in response to Please do not buy from this company

Lol

Nicola Davis in response to Please do not buy from this company

Exactly the same with us, we bought a car even with a valid MOT the cars braking system was awful. We delivered the car back to them, after numerous letters back and forward they told us to take them to court. We filed a county court action and before it reached court they decided to settle.

"Please avoid this company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we had a very bad experience with this company, which resulted in a County Court Judgement to get our money back, and the Sales person accused me of all sorts of bad behaviour on the review site. Believe me you don’t want the buy a car from this place.

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+4 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service , Purchased my vehicle from here after bad experiences from other garages so friendly and helpful ... no problems what so ever! Highly recommend!!

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"Do not buy from this company "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought an Hyundai Coupe Siii reg Number EF07WWR it came with a brand new MOT, it seemed okay at first sight. On the way home I noticed a fault with the braking system which AB Car Sales refused to acknowledge. It took a vehicle health check from a Hyundai main dealer and a County Court Action to get our money back.

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+6 Found this review helpful
"Recently purchased Volvo v40"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommended this garage/dealer I traveled 60 miles today to park ex my old car. They were fantastic over the phone. They even drove my car and the breaks were rubbing! Which I couldn’t hear due to loud music but even that didn’t phase them! Great customer service! Will definitely be coming back 😁

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently bought a Vauxhall astra 1.4 turbo sri. A.B.cars were very professional and friendly. The car is great. I did have a small problem with the brake calliper .I rang them and they were only too happy to sort it out for me. Drove to their workshop and it was fixed within an hour. No fuss or hassle. It's refreshing to deal with a company with excellent customer service. I wouldn't hesitate buying a car from AB Car Sales again.

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+0 Found this review helpful
"Very bad customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AB Car Sales in the most bad company to buy a car. When i came to buy a car the sales team been very nice to me, but after 3 weeks car brakedown, and they should repair thru warranty What they offer, but they refuse to repair, not even try to help with the problem. They dont know even about consumer rights, and not folow the law rules. This is for your advice if you go there to buy a car. Just avoid, there should be least the one star if i can give to them.

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+3 Found this review helpful

Nicola in response to Very bad customer service

Exactly the same as us, nice as pie while purchasing the car but John is like the Incredible Hulk that turns green if you dare complain. We complained and returned the car, after weeks of letters they told us to take them to court. We did a court court action and they paid up before it went to court. My advice if in this position. , I took the car to a Hyundai main dealer to have inspection which turned out to be poor.

Nicola in response to Very bad customer service

Exactly the same as us, nice as pie while purchasing the car but John is like the Incredible Hulk that turns green if you dare complain. We complained and returned the car, after weeks of letters they told us to take them to court. We did a court court action and they paid up before it went to court. My advice if in this position. , I took the car to a Hyundai main dealer to have inspection which turned out to be poor.

"Happy Honda Purchase!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic dealership and great customer service! I wouldn’t think twice about buying from A B Car Sales again! Brilliant! Five stars!

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+0 Found this review helpful
"Bought various cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ive bought many cars from here. I have had some minor faults with the vehicles ,but John (sales manager)in fairness has always booked the car into there garage and done his best to sort the problems obviously as a sale based position (probably commission based )I wouldn’t think he or the owner of a independent car sales business would not try there best to sort a problem. WHY WOULD THEY if they sell me a bad car and not help, I would tell my FRIENDS and FAMILY how bad they were, or they could on the other hand Be more than helpful and honest and we, the RETURNING CUSTOMERS, recommend them and purchases MORE CARS .

"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

myself, my son, my daughter, my mum, and mother in law have purchased many vehicle and have had a great experience thanks Ab

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+2 Found this review helpful
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Dealership Information

Welcome to AB Car Sales

Used car sales of Barry

Welcome to AB Car Sales, South Wales leading used car dealer. With over 100 cars in stock, we are small enough to care about our customers' needs whilst big enough to cope with them. Our sales team has 65 years of experience collectively in helping you make the right decision when buying a car. Our stock selection is the best available ranging from small cars to family cars, 4x4, MPV's. Estates, Sports, Executives and Convertibles. All our cars undergo a thorough inspection in our workshop before collection is taken and come fully valeted so that buying a car from us comes with peace of mind and is an enjoyable experience.

Our stock changes on a daily basis, so if you can't see what you are looking for on our website then please contact us. We don't want you to avoid missing out on our great deals. You can contact us by phone, email or by simply dropping into our Barry showroom.

  • Handpicked high-quality cars
  • Full HPI clear
  • Prepared to a very high standard
  • Finance available
  • Drive away the same day
  • Credit cards accepted
  • Part exchange a pleasure
  • Open 7 days a week
  • All car comes come with a new mot and service if required
  • Cashback available
  • Cars bought for cash

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews4 out of 5 stars — Rated Very Good
Excellent
17
Very Good
0
Average
0
Poor
2
Terrible
4

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  • Contact Information

    Address

    AB Car Sales Ltd
    Cardiff Road
    Barry
    Vale of Glamorgan
    CF63 2NW

    Get in touch

    01446 735555
    http://www.abcarsalesltd.co.uk

    Opening times
    Mon 09:00 - 18:30
    Tue 09:00 - 18:30
    Wed 09:00 - 18:30
    Thu 09:00 - 18:30
    Fri 09:00 - 18:30
    Sat 09:00 - 18:30
    Sun 09:00 - 17:00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About AB Car Sales Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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