11% Reviews
replied to
63% Recommend
to friend


36 reviews from our car dealer reviews community
Leave a review for Access Commercials
Leave a review

36 reviews from our car dealer reviews community

Leave a review for Access Commercials
Leave a review
"All good"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Queried about purchasing a new van, the guy on the phone could not of been more helpful, it’s a lot of money so I went to look prior, it was as described and at a great price. Thanks again 👍🏽👍🏽

"Great service, would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased 2 vehicles from access commercials since 2016 both times had a great experience, cannot recommend them enough! Always a great selection, and very knowledgeable about the vehicles they sell 👍

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"So happy with my experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a van off of george auto custom van went above a beyond even booked me in to we buy any car left my old van at there yard untill my we buy any car slot. Felt like ive known these boys for years..thanks lads would recommend 100x over

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"Con artists. Edited documents, fraud"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid This Company at All Costs – Dishonest and Deceptive Practices I strongly urge anyone considering purchasing from this company to think twice. Their business is built on deception, dishonesty, and unsafe practices. Nearly all of their stock appears to come from Fleet Motor Group, a company known for auctioning off cheap, high-mileage hire vans. When I questioned them about this on the day of collection, they flat-out denied any connection—only for me to walk into their office and see an employee actively placing bids on the Fleet Auction Group website. When I confronted them, they gave me a feeble excuse, claiming he was simply listing a camper van and they quickly dimmed the screen. The lies didn’t stop there. They misled me into purchasing a van under completely false pretences, even providing an MOT certificate that was clearly obtained fraudulently, knowing full well the van was unroadworthy. Before paying a deposit, I specifically requested the service history and asked if the van had previously been a hire vehicle. The sales team falsified the service history by cropping out FLEET HIRE SERVICES, while also verbally assuring me that it had never been a hire van. Despite my initial caution due to a previous bad experience with Ford, I trusted their assurances and proceeded with the purchase, transferring £23,000 plus a £1,000 deposit. That trust was a huge mistake. Shocking Issues on Collection Day I couldn’t drive the van off the premises because the rear lights and indicators weren’t working, despite the fact that it had supposedly just passed an MOT with flying colours 0.1 miles ago. When I raised my concerns, they told me to "have a seat" while they "fixed" the issues. In reality, all they did was reset the warning light and send me on my way. I barely made it to the end of the road before other drivers started honking at me because my indicators still weren’t working. At that point, I immediately stopped at a local garage and called the office, demanding to return the van. They refused, instead assuring me that their mechanic. I later took the van to a garage for inspection, where I was told the vehicle Is not safe for the roads who completed a 205 point inspection only 36 miles after purchase,At that point I played smart with George who doesn't stop talking, and started documenting everything. I can't say to much as there is an active DVSA fraud investigation and reported to police The van passed MOT @ 59036 miles I collected on 39037 and the van had the visible. 1 broken side mirror left 1 cracked side mirror glass right. 11mm driver side windscreen chip. ( failed glass repair ) chunks missing out of back left wheel. no back break lights. no indicators left indictor flashes right break light. no hazards missing cruse control stick and limiter. apon further inspection, at a registered MOT garage under filming,. one wheel had no break pad completely. 3 wheels had break pad sensors cut. 4 disc dangerously low. break pads dangerously low. leaf suspension cracked. 2 more illegal Tyres... and the list goes on and on. Bare in mind just passed MOT date of collection passed flying colours with not one single minor fault. Avoid them at all costs or learn the hard way.

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+1 Found this review helpful
"Great van man experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience Got me Van on finance, The van was in excellent condition and had heated seats which is lovely in this weather and other places I tried could not get me finance as I got messed up during covid, But Richard got me a good rate and low deposit am happy van man

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"Poor rude unprofessional con artists "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

8 minutes agoNEW Terrible service rude staff. They really messed me up and sold me a new van that broke down after less the driving 100 miles 24 hours after buying a 16000 vehicle. Completely washed their hands of any liability. Very upsetting service do not use this company unless you want to get ripped off

"Very happy with my experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a long wheel sprinter. Very happy with the service and the van. Would definitely use again

"Could not ask for more. Thank You "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I heard about this company from a friend in family. They tell me good thing. I go there and was greeted by George. Very Good. The team Richard and George work very well as a team. They make me feel very happy as part as friendship. Will always use again and recommend

"top guys great vans"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased 4th van for our fleet always good tidy selection, hassle free only time had problem was usual ford AdBlue error which is under ford warranty, Ford could not look at for 6 weeks due to covid so they done same day for me that is great service top guys

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"Easy even during Covid"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Always plenty of choice and no stress to deal with running a Dpd franchise the vehicles are core to smooth running and these guys deliver thanks

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+2 Found this review helpful
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Dealership Information

Access Commercials is an Independent dealership that is based in Brentwood. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3.7 out of 5 stars — Rated Very Good
Excellent
25
Very Good
0
Average
0
Poor
0
Terrible
11

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  • Contact Information

    Address

    Access Commercials
    Fell'y Farm Lincolns Lane
    Brentwood
    Essex
    CM14 5RS

    Get in touch

    01277 373737
    http://www.accesscommercials.com

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Access Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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