5 - friendly salesman, not at all pushy - left to make our own decision without any of the usual sales patter.

3 i have just started having issues with the car the wiper washer isn't working now and i have a tyre pressure sensor that is out. overall the car drives well.

I came across the dealership while I was looking for cars, I was scrolling for a few days before the Volvo popped up, I liked the look of it and went to view. It was a straightforward nice and quick process, think the whole thing took about 3 days. The only thing I would say is it could have been valeted better and I did only get 1 key when I thought it came with 2. Other than that I am pleased with the car and the service.

Did have an initial issue with the gearbox, however the guys got me in and got it all sorted within a week, didn't have to pay for anything they took full action for it. The service from them was good, nice bunch of guys. I did think the car wasn't the cleanest, it didn't bother me too much but would have been nice. Since that issue has been fixed I have had no further problems. I would rate my experience overall a 4 out of 5.

Since purchase I have done a fair few and not had any problems. The customer service was all fine, not one issue I could think of. It was clean, it was ready to go for when I wanted it. I would recommend and consider going back in the future.

5

I've not long passed my test and picked up this Qashqai as my first car. It was a smooth transaction which made it very straightforward. He let me go view the car which I know a lot of dealers don't like, just to make sure I liked it before the lenders sent over the money. Full marks

I part exchanged my Vauxhall Adam which was perfect when I lived in London as parking there is a nightmare. But since moving up north 3 months ago I'm a lot closer to my daughter, she's only up the road with 2 children and needed a bigger car to ferry them about and fit the kids in. The staff and service was all very good, I can't criticize them all they are very polite and very helpful, just really good guys and nice as hell. I had a little problem with the one of the tyres which they said to come back and sort I didn't bother for the sake of one tyre and the fact its an hour away. They showed me all when I test drove the car, its an upgrade over my last car with a lot more on it. They are very knowledgeable at what they do, I'd give them a 5 all day long

My BMW is running decently there's a few little things like the cruise control not working and its driving a little sluggish but its a used car at the end of the day but I haven't bothered speaking to Ace Cars about it, the car's good. Especially over my previous car which was a very cheap Astra, it was on its last legs and it gave out after braking down on me, at the end of the day an Astra to a BMW is always a good trade. I collected the car as I needed to test drive it and it was quite a distance from me. I'm pretty sure I dealt with the manager when I got there but I cant remember his name, he was friendly, courteous enough and showed me how everything worked on the test drive, his service was all good.

The Tiguan I got from Ace Cars is running pretty well, all the staff were friendly and the service they provided was all good. I financed my car which they sorted out quickly. If I had to rate the overall experience id give them a 7 out of 10 or a 3 out of 5. The only downfall was a little bit of a poor part exchange price for my car, but this was my first time using Ace Cars and it wouldn't stop me recommending them or returning myself in the future.