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75% Recommend
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8 reviews from our car dealer reviews community
Leave a review for Ace Motor Vehicles Ltd
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8 reviews from our car dealer reviews community

Leave a review for Ace Motor Vehicles Ltd
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"Satisfied customers"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gary and his son Joseph provided great customer service and were very satisfied with the car. We've had a few niggles but that's to be expected with a 14 year old vehicle. I can't fault Ace Motor Vehicles and have no qualms whatsoever. Top Marks!

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"A great experience we’d gladly repeat!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son's a baker so he's always on the road of an early morning. When his Citroen C1 died he needed a replacement pretty quick as he gets about a fair bit, so we start looking online. Ace Motor Vehicles had a C1 advertised. The people were absolutely lovely when we made our enquiry so we decided to pop down and see them. We spotted an immaculate Vauxhall Corsa and cut a long story short, it's been a great little runner ever since. The whole process was nice and simple and everyone we dealt with as kind and accommodating. A great experience we’d gladly repeat!

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+0 Found this review helpful
"fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them and was fantastic through out, even did all paperwork for us. fantastic service. Would highly recommend.

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"Review"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car 10th Feb even after highlighting a problem with clutch, but hey different car you'll get used to it I was told! Loved the car so went with my heart and not my head. 15th Feb i had to use my breakdown service to recover car as it turned out the clutch master cylinder had gone and the free breakdown offered from ace motors doesn't cover home recovery or a distance over 8 miles which the garage i was told to take it to for the warranty was. It was sorted after few days thanks to ace motors but wasn't pleased about them asking me to split the cost. (I refused!) Car ran ok until 23rd Feb, needed jump and recovery again for totally dead battery which I previously mentioned to ace motors was warning ⚠️ lights on dashboard were on to be told battery been on charge and in time it will dissappear. It didn't new battery finally sorted thanks! Now we're on to 23rd June car needs recovering turns out the rear wishbone has snapped. Took to my garage paid £200 told car has massive corrosion problems and should have been flagged in mot!!! No ace motors gave no advisories period! Looked back online mot and corrosion is blatantly mentioned 😡 wish I'd checked, but you put faith in people, my mistake My garage told me to get rid of car ASAP its rotten!!! Had car 5 months! Feel ripped! Please anyone purchasing a car here take a mechanic or drive it to a trusted garage for a once over.

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"Can’t recommend enough!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I drove from south Wales to get my Antara from Ace motors. Tracey will go out of her way to ensure after sales is a cut above! Gave me a very fair price for my part ex. Couldn’t be happier.

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"Qashqai "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a Nissan qashqai 2013 from ace motors. The garage put the car through a MOT and a full service there where some issues with the car and ace motors sorted every single problem out and made sure it was perfect for us to drive away we absolutely love the car and already we have recommended ace motors to our friends and family absolutely brilliant service I will be buying again in the future.

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"PLEASE BE VERY CAREFUL WITH THIS DEALER"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealer in 26th September 2022. I was told by ACE Motor Vehicles Ltd the car will be serviced and will have one year MOT. Within few days of purchasing this car, I noticed so many faults with this car which includes : the service lights for the car was on and requesting the car should be serviced, Service ESP Light came on, ABS light was on, the rear tyre was loosing air, there was warning light that the oil is low etc. This same car started having coolant problem shortly after purchasing the car and kept displaying on the dashboard. I requested for the details of the ombudsman or information of the regulatory body from this dealer so I can send my complaint to them. This dealer until date has not sent me this information. Please be aware that the first time I got in touch with them to make my complaints, they did not respond to my email. It is shocking how a car that this dealer mentioned was serviced will be requesting I top oil within days of purchasing the car. I also requested information of the mechanic who did the servicing and the MOT. Please be very careful before purchasing a car from this dealer.

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+9 Found this review helpful

ACE MOTOR VEHCICLES LTD from Ace Motor Vehicles Ltd in response to PLEASE BE VERY CAREFUL WITH THIS DEALER

Customer bought a petrol insignia in september 2022. The car was supplied with 24 month warranty, 12 months mot and was fully serviced. The customer inspected the car and was given a test drive. He was happy to proceed with purchasing the vehicle and took the car away on the day. He drove the car back to Aberdeen(300 miles). His initial complaint and everything really thereafter was because a service message appeared on the dash in the coming weeks. He did not believe the car was serviced even though official proof was provided. To keep him happy we booked the car(he is above booking his own car in for diagnostic) into a local garage in Aberdeen to service the vehicle(Again!) and diagnose the service light. The local garage will not deal with this customer anymore because of the abusive and threatening behaviour he showed towards them at the time. He has been abusive and threatening to our staff with a chain of threatening emails to both us and a legal company we retain. He is quite simply the most ignorant, entitled and unreasonable customer we have had the displeasure to deal with in all of our years selling used cars.

"Great service and a great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service from Ace Motor Vehicles. I recently purchased a car from them and the staff were very friendly and helpful. I looked at a range of 4x4s and they were great in helping me select the right car for me and my family. Everything was very quick and any repairs needed were dealt with timely for me with a quick turn around. Would definitely recommend this dealership.

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Dealership Information

Here at Ace Motor Vehicles Ltd, we are a private company, with extensive knowledge of the used car sales industry.

We offer a large selection of quality used cars to suit all budgets.

We offer finance on most vehicles, and use an extensive number of motor finance companies to obtain the best possible finance deal for our customers.

Most vehicles are sold with an extended 12 month warranty for your peace of mind.

We accept part exchange vehicles and buy vehicles direct from you, the customer.

We also offer nationwide delivery at a reasonable cost.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.1 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
2
Terrible
0

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    Contact Information

    Address

    Ace Motor Vehicles Ltd
    Coalford Lane Farm
    Littletown
    Durham
    County Durham
    DH6 1RD

    Get in touch

    07494 786 738
    https://www.acemotorvehicles.co.uk/

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Ace Motor Vehicles Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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