Been 1 whole year and the car has been beyond perfect! Plus we got it for an absolute steal. Everything about the purchase, from the staff to the vehicle(2016 Ford Ka+) was simply fantastic and it surpassed all our expectations. Of course, I was quite apprehensive about buying from a small dealer in Birmingham, hearing all those horrifying stories of stolen and written off cars but we are now sure to be going back to Ace4Cars if we ever need a car! The guy(not sure of his name as this was a year ago) was simply the prime example of what a car salesman should be! He was kind, trustworthy, and reasonable but most importantly not pressuring, he was just a chill, down-to-earth guy and it was an absolute pleasure doing business. The experience was exemplary too, being left to ourselves to completely check over the car and being allowed to test drive freely. We gained trust in the company because they weren't hiding anything from us. At the same time, we were viewing a similar car from a Ford Main dealer which was severely over-priced and had a very sketchy engine! The car was also beyond amazing! Had no problems with it since I bought it. It has been an amazing little car that I am very happy I purchased off Ace4Cars. Lesson - Small dealers are not scams, the big ones are! Bottom line - Ace4Cars served us with an amazing vehicle for a great price! If you are hesitant to buy from Ace4Cars, don't be - they are fantastic!

I’m really displeased with the customer service from this company. The cars might be good, but the staff are rude and communication is poor. We were buying a car through finance (which had all gone through) and had arranged to pick the car up on Sunday (for which I’d taken time off work). We were sent details to make a deposit which didn’t work and when able to call back the next day when phone lines were open again were advised they’d taken deposit from someone else. This now affects our credit score as we will have to apply for finance again to buy a different car and we need the finance to be reversed. The staff member was rude when I expressed that I was upset about the breakdown in communication and poor customer service, and he said it was my fault and did not once apologise for what had happened. He then tried to suggest I buy another car from him for which clearly I do not want to do now after my bad experience already with ace 4 limited.

What a day, instead of it being a stressful experience, buying my car from Ace4Cars Limited was very pleasant and even fun thanks to Adam, he was so helpful and very friendly and sets an example for all other car dealers. I can highly recommend them,