I bought an Astra 1.4 from this garage around Christmas and collected it on January 6th for £6895 and traded in my Focus. Sales process was good as we paid cash so didn't have to wait for any finance companies during the holiday season. I drove the car on its first journey to Gatwick airport on January 8th and this is where it all went wrong. Car did not miss a beat until I pulled into the car park at Gatwick and lost all pressure on the clutch peddle and had to 'pump' it to get any pressure back. I had a flight to catch so this was a problem for when I got back! Once we got back, I contacted the garage who booked me in for 22nd January as this was when they next had a courtesy car. During the visit, they replaced the master cyclinder and claimed to the warranty I bought for the car. After collection, the fault was still present so I contacted the warranty company as I wanted to go to a different garage. They advised that this needed to go back to Acre Lane as they had advised it would fix the fault so they wouldn't pay out again. I booked it back in again for 12th Feb as again, this was when they next had the courtesy car. I advised there was also a knocking noise coming from the rear and could they check that. During the visit, they re-bled the system and advised no knocking noise heard. I collected again. As you can imagine, the fault was still present. By this point I had lost all faith in the car and contacted Acre Lane asking to return it and buy another car from them. They were not keen on this idea and asked us to give them 1 more chance to fix the vehicle so we dropped it off on Monday 17th Feb. They also advised that I was not within my rights to request a refund and they would not be doing so. We did not hear anything all day Monday and Tuesday so we called Tuesday evening to be told they have driven it twice and no fault found and to leave it with them. They then text me Wednesday morning asking for me to call them. They advised they had taken it out again and their mechanic had felt a small fault but "nothing to the extent you did" and they were just going to replace the clutch. They would give me a call when it is ready. I then received a text midday on Thursday to let me know it was ready to collect. Since collecting it, the clutch pedal now vibrates and makes a noise when pressed all the way down. The knocking noise from the rear is so loud I can now no longer drown it out with music. I have booked this into another garage to pay out of pocket to actually be fixed. Whenever I have had to call Acre Lane, the owners Vicki and Andrew and incredibly rude, patronising and down right awful to both me and my husband. They only care about the bottom line and nothing else. Avoid at all costs. Spend your hard earned money anywhere else.

I will never buy from this garage again. Brought my sons car from here. Took it to a tyre garage after a month to fix a slow puncture and they found a fault on the suspension i told them not to touch it as it was still under warranty. I took the car back to Acre Lane as it was under warranty with them. They looked at the car and i was told that they couldn't find a fault with it. I was not happy with what i was told by them as this was my sons life in the car so i took it to an independent garage and asked them to inspect the suspension and report. They ended up replacing 2 top mounts 2 springs and a suspension leg. I took the faulty parts to ACRE lane who refused to look at them or admit that there was anything wrong with them. I asked for a contribution to the the repair as i had given them the chance to rectify the issue under there warranty first... Over all i would never recommend this garage to anyone.

I would definitely recommend Acre Lane Garage to anyone. Its a family ran business and everyone that works there are just genuine people. When i was there I had a few problems with my insurance, they usually close at 5:30 on a Friday but they stayed open until 7 for me to sort it out! A had a little fault with the car but i manged to fix it myself by just unplugging and plugging back in the battery as it was a common fault with Peugeot's, so didn't even have to contact them. A really good dealership!

I haven't got a bad word to say about Acre Lane Garage, although there had been a persisting fault with the car which has now recently been fixed the dealerships effort and response has been excellent. They gave me a courtesy car during and always kept in contact, they were very thorough in trying to identify the exact causes and correct them. The car was in good hands and I am happy to give them 5 stars for their service.

On purchasing a car last September at Acre Green Garage we was very happy. Since this time we have recommended them already. Prior to the purchase we had been online to see the car and on arrival was not disappointed, it was exactly as described. My granddad bought a car from them a long time ago and they're just around the corner so we received a recommendation and now I am passing on my recommendation for Acre Lane Garage to anyone who maybe looking to buy from here that is reading my review