I recently bought a Ford Focus from them and had a couple of very minor issues which they promptly dealt with and kept to their word and my car runs beautifully now and I am extremely happy with it. I found them very pleasent to deal with too.
The car had a few things to do that have been made during the week. After receiving the car we went to a friend mechanic who has checked him if he is ok. It was ok but today every car, maybe even a new should suddenly mess.
I cannot express how appalling this company is. DO NOT PLEASE BUY FROM ADVANTAGE MOTOR COMPANY! Jet washing the inside of a car is first complaint, it blew all electrics within days of purchase. The car WAS NOT ready to be sold, but they wanted their sales. Promised to have it serviced, cleaned, MOT, radio fixed, headrests, had it 2/3 weeks and came back with nothing done. Had to fight for a few things to be done but was like pulling teeth, they were to stupid to even understand why I was annoyed. The handle with all the electrics for the windows even came off in my hands, SEAT Southampton were disgusted and fixed it for free for me. Seems they are well know within the industry and that's not something to be proud off! I have such a list of issues with these unprofessional men and the car, I am 4 months in with a half working car. I am taking them to court and I beg anyone else to. There have been many complaints made about this firm! Second hand sales men living up to their name.
This company (Christian Mercer) sold me a vehicle on 4th August 2016 that was jumping and smoking within a a couple of days of me driving it away. He ignored my calls until I took the car directly there and complained. He took it for 3 weeks to "repair it". Gave it back and the same day it broke down. He now ignores my phone calls and messages. I have to pretend to be other people to speak to him and he promises to ring me back/pick the car up and never does. I have now, at my cost had a diagnostics from a Nissan Dealer who has in writing deemed it UNSAFE TO DRIVE. Its needs a New Fuel Pump, Clutch and the engine is knocking so needs a replacement engine! They said "THE CAR SHOULD NEVER HAVE BEEN FOR SALE ON A FORECOURT" He ignores my calls. and emails. This disgusting excuse for a man sold me a car and put me and my children at risk... Look around you will see he is doing this to many others who are leaving reviews and complaining. I have contacted CAB/Trading Standards and am taking him to court. (although he told me to go ahead and he will pay me back £1 a week). The stress he has given me is unbelievable. I am a single mother, working full time with 2 young children and am paying for a 5k car loan, tax and insurance and I have NO CAR. DO NOT BUY A CAR FROM THIS MAN!! PS - I have contacted Auto-trader who continue to allow him to sell cars on their website... for now.
Advantage Motor Company is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Advantage Motor Company
19 West End Road
Southampton
Southampton
SO18 6TE
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