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Unfortunately I have to put this review online about Advantage Motor Company. I purchased a car 3 months ago was told it was mot brakes done all safe and had warranty thinks starting going wrong 3 weeks into having it phoned warranty it's not worth the paper and yesterday brakes failed on the car and I lost control thankfully my kids were not in the car there was no way they had been done and how this car was given an mot I do not know.
Staff from Advantage Motor Company in response to Not what they say
As you've never contacted us here at Advantage Motor Company and you've not left any contact details on the review, or informed us which vehicle you are concerned about, there is no way we can offer you any help. We have 100's of customers who should any of them have any worries and they at least speak to us and we endeavour to sort out their queries. We have no reason to not help any customer who has or has had an issue with a vehicle we have retailed from our site. Please note, any issues are dealt with accordingly except those that do not contact us and shy away from telling us who they are.
Avoid dealing with this seller. I trusted him and done deal with confidence. Since next day I am calling and texting Advantage Motor Company for a major problem and he is completely ignoring !!!!!!
Reviewer has confirmed their email address
Staff from Advantage Motor Company in response to Avoid Else Cry
Again, people leaving reviews without anyway details of who they are or which car they bought, cannot be dealt with. If you have an issue with a car you bought from us, please contact us and we will rectify any problem you have. Many thanks.
We recently purchased a Ford Focus from Advantage motor company and would be happy to provide a recommendation for the company. The sales guy was direct and completely honest with his review of the car. He was very knowledgeable and provided clear answers to all our questions. There was no sales pitch just clear advice. We wanted the plates to be changed from Northern Irish to mainland UK and this was completed with a minimum of fuss by the local team. We were contacted 3 or 4 times during the 10 day wait period while the plates were changed, the car was prepared and the diamondbrite was applied. I think it is fair to say that the service is exceptional. We are very happy with the car and at nearly £2K less than the Ford garage close by. Exactly what you want when buying a car. Clear no bull advice and first class service. Well done!
Just wanted to leave a review to comment on the great experience I had at Advantage Motor Company. The salesman was very helpful and informative, not at all pushy and made buying my new car a great experience. The manager was very clear and professional when I had a few concerns and quickly solved them for me. I'm sure Ill go back there for my next car in a few years and would definitely recommend to everyone.
GREAT CAR SO HAPPY IVE FOUND ONE AT LAST IN GOOD CONDITION WITH HISTORY. CHEERS TEAM ADVANTAGE .
Awful! was told I had to be charged for a new windscreen for the car, never got a new one just got filled in. Was told the customer protect would cover everything right down to the clutch (not worth the paper it's written on), heater was broken when I got it, Christian was still driving ,my car around after I had purchased it (added more mileage) was ticked on the paper work the brakes were checked and fluid done, wasn't done had to drive a member of his staff to the car place to get fluid! ! constant lies and deceit from Christian, when I phoned he pretended to be some other person on the phone, tried to say I threatened him and banned me from the office so he didn't have to deal with the problems! (even his staff has said his customer service skills are terrible and how he's still going if a miracle)!! took my car told me it was being repaired had it for 3 days no repairs done ending up costing me £150.
Staff from Advantage Motor Company in response to Claire
Claire, you bought the vehicle at cost after you were let down by another garage. We did this as a favour as you know Jim our mechanic. We gave you a 1 year 3rd party warranty for electrical and mechanical failure and their warranties have helped 1000's of customers each year nationwide. I'm sorry that you feel you should have received more special treatment, but as a business we don't normally sell vehicles at a loss, and then expect the customer to want preferential aftercare service.
I have recently purchased a vehicle from here it is amazing.... Worth every penny, it was sold to me by a great team of decent blokes who have there head screwed on and know what there doing/talking about. Jason he was very friendly and easy to speak too and not pushy . I told him what I was looking for and he gave me all the options available and took in consideration of what I wanted all round good company definitely recommend!
I bought my car last week I found the staff to be helpful and made me feel at ease as buying a car is a stressful time for me usually!! They were not pushy but gave me full advice and put up with my numerous questions!!!! I would use them and recommend again!!
I have purchased two cars from Christian and his team. Both cars represent excellent value for money and the team are friendly knowledgeable and helpful and give excellent after sales service to their customers. My second car handles so well on the road that I would say its the most enjoyable of all the cars I have purchased to drive. I wouldn't hesitate in thoroughly recommending Christian and his team.
Purchased a car recently and had nothing but excellent service from Christian and his staff, attentive,returning calls and excellent customer service. Pre purchasing the car all requests were carried out within suitable agreed time frame including full MOT and after sale telephone THANK YOU Christian ,WE HAVE AT LAST FOUND A GARAGE, that we will go back to when we decide to buy our next car , just knowing we will get great service and respect as a valued customer.
Advantage Motor Company is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Advantage Motor Company
19 West End Road
Southampton
Southampton
SO18 6TE
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