Purchased an 04 plate Freelander 4 weeks ago (beginning March). Was told car would be serviced and MOTd and when I asked what the "service" included I was told that a 30-point check and road test would be carried out. This re-assured me as I had pointed out that the brakes were not working as well as they should be during the test drive. I also pointed out that the MOT had been done in January, but was told that they always sell car with 12m MOT, so naturally expected it to be done again in March. Also there was an issue with the door mirrors not working, which was agreed would be put right. And I asked for the crankcase ventilation filter to be changed as part of the "service" I arranged to pick the car up the following week, but was contacted by the salesman a couple of days later to say that they need the car a couple more days to get it valeted etc, and they wouldn't be able to fix the mirrors after all, so agreed a £100 discount on the price, but told me the rest of the work had been done. Agreed to delay pick up by 2 days. On day I was due to collect the car, I received a phone call just as I was about to board the train to say that they needed to fit a new battery as the car had been slow at starting, so could I give them a further 4 hours. I agreed and collected the car, at which time it was noticed the Service Book had not been stamped. It was agreed that this would be sorted and posted out to me. Also, I pointed out the car had not been MOTd as promised, and was told it had been done in January and not covered any miles since then since it had been on their forecourt. I drove the car home, but noticed the brakes were no better, so I had become doubtful about the promises they had made and I thoroughly checked the car myself when I got home. The oil was black, and clearly had not been changed, as I had only driven the car 25 miles since it had supposedly been done. The air filter was filthy and not been touched for some time. The crankcase filter was choked with thick black tar, and had not been changed as agreed. The front brake caliper pins were seized, hence the brakes being poor. The tyres were overinflated at 39psi instead of 30psi. The spare only had 7psi (seven psi) in it! The brake fluid was overfilled to such an extent it was seeping out, and the rubber in the lid was crushed flat. The power steering fluid was also full to the brim. The "new" battery they fitted must have been put on another car, as the battery in my car was old, and died after 3 days - so I'm not sure what they were playing at there. So much for the Service, 30 point check and road test. Now, I have had plenty of experience of garages in the past,enough to take with a pinch of salt any promises they make and to be honest don't trust most of them to carry out the work they are supposed to (this includes some main dealerships) so as is usual when I buy any car I ended up completing the work myself, as at least then I know its done properly. The car is now running fine, and stops safely. Incidentally, 4 weeks on, and I have not yet received either the V5 or the Service Book - I was looking forward to seeing what they were claiming to have done on the service! So a word of advice is that unless you know how to work on a car yourself, don't assume it will have been done for you before you buy from this dealer.
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terence revill in response to Full of promises
i don't trust this garage or salesmen at all they are con men i left a holding fee on a car when i could get in touch with the salesman after a week he told me the car was in the garage being checked over again trying another week still in garage being checked then at last i was told to pick car up on thursday 29th march after changing my insurance over at a £25 admin fee and £15 to check the car he rang me on wens at 6 o'clock to say the car had a problem and he would ring next morning i had to ring them only to be told the salesman was having another day off and the car was going to auction
I bought my car from Affordable Cars Driffield and can honestly say I am delighted the car runs fantastic and got it much cheaper than going to a main dealer. Top service from top lads.
Will pick my car up tomorrow from Affordable Cars Driffield,hence only 3 stars,salesman nice and friendly not pushy ,happy with my p/X allowance. Will give another review after I've had the car a couple of months.
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Superb car, lovely customer service from nick at Affordable Cars, friendly environment, I was looked after through the whole process of buying the car and after. If you need a car then go to them!
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Bought my vehicle in November. Nick was very approachable and nothing was any trouble for him. Had no issues with my car. Will definitely return to Affordable Cars in Driffield for my next car.
No complaints at all! I bought a Peugeot back in August and its been perfect, no issues with it and it was a fantastic price. I would highly recommend this dealership, the staff are very helpful and knowledgeable.
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I am happy with my Alfa Romeo. I purchased it a couple of months ago and I have only had a couple of issues which the dealership have paid for. The car was clean and in good c condition and a good price. I would recommended this dealership.
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Thank you to everybody at affordable cars Driffield , so happy with my car. See you guys for my next car soon
Pretty bad experience, I bought a car from here and not long after the turbo went. The repairs were done under warranty but it took some time and I have to do a lot of the arranging myself. Now that the car is sorted I would say that it's good value for money but i wouldn't recommend this dealership based on the severity of the issue.
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I bought a VW Fox in June. The car was lovely and clean and just as described. The staff were friendly and helpful. There was one issues with the car which unfortunately was not covered by the warranty but other than that I am happy with the car. I would recommend this dealership.
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Here at Affordable Cars Driffield, we pride ourselves in our extensive range of second hand used cars and vans in Driffield, North Humberside.
Our dedicated team are here to provide the highest level of expertise and advice when finding the right car or van for you and are on hand for any questions you might have.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Affordable Cars Driffield
40 Exchange Street
Driffield
East Riding of Yorkshire
YO25 6LL
Mon | 09:00 - 17:30 |
Tue | 09:00 - 17:30 |
Wed | 09:00 - 17:30 |
Thu | 09:00 - 17:30 |
Fri | 09:00 - 17:30 |
Sat | 09:15 - 16:00 |
Sun | 10:30 - 14:00 |
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