Very happy with the service I received at Affordable Cars of Kent & loving the new car

Last year i bought a Volvo V50 with Affordable Cars of Kent and I hit a dud, i'm over it, i'm not annoyed at them for selling me a dud, I imagine they are unaware of hidden faults in the cars they are selling... i hope. I'm mainly annoyed about the absolutely useless effort made in after sales support, the rip off warranty they sold which covered not a single problem i had with this car in my brief ownership period of 10months/12000miles, and the fact they lied about having done a full service and mechanical inspection upon purchasing. The Volvo had a list of problems which presented themselves within weeks of purchase. The car required new control arms in the first week. After noticing heavy black smoke upon execration i had to replace a split air intake pipe too. A "throttle sensing" problem causing the car to go into limp mode also appeared around the same time which prompted my garage to take a deeper look. Unfortunately the car was hiding engine codes... they were hidden by what i was told by my garage to be some custom software and tune on the ECU. Unfortunately this software went faulty causing the car to go into limp mode. Upon returning the software to stock wiping the tune i was left with an EGR voltage code problem, i could at now at least drive the car, i would have been lost until this point without the courtesy car my garage supplied (Carpenters Volvo). I then had to have the EGR replaced, upon installing the new EGR it became apparent that there was a blanking plate where the EGR should have been, that explains the codes, how it passed emissions on its MOT upon sale i don't know. All the while i was still getting black smoke upon execration, albeit less after replacing that air intake pipe, and the car was still going into limp mode after long journeys, this ended up relating to a DPF problem which kept popping up intermittently which was not remedied by a DPF clean. In the end, this combined with an intermittent steering column lock fault i had been getting every few weeks since purchasing the car (stopping me from starting the car) forced me to find a way out of it as fixing these faults combined came to more than the cars value at this point. During this process i had asked if the dealership could take the car back at trade value, i owned the car for less than 3 months at this point so i was entitled to much more but no offer to purchase the car back was made. I never got a workable solution from the dealership at any stage and contact was delayed and unhelpful at best. I would have liked at a minimum to have the value of the warranty refunded as it was totally useless. If the dealership wants to rectify this now than they can still get in touch. If you are reading this and do end up buying a car from Affordable Cars of Kent i hope you never need to have a major problem with it, and avoid the warranty, it's useless. Whats the point in paying the dealer premium when you get nothing for it.

Friendly welcoming service. Car clean and reasonably priced. Ready when requested. Paperwork all sorted quickly and efficiently. Car driving great so very happy. Thanks.

People don’t often post good reviews, you only here about the bad….but I can honestly say I was extremely impressed with affordable cars of kent from the condition of the cars to the after care service ,I found them to be very helpful and friendly through the whole process. I would definitely return to buy another vehicle and recommend them if your looking for a good honest family run business. Thanks guys

Bought my parents a Mini Cooper S over 5 years ago now and not had a single issue with it. They are thinking of changing it soon to keep up with the forever growing car market and will certainly see what Affordable Cars Of Kent have to offer. Very impressed from start to finish and look forward to doing business again in the near future. Thank you, if I could give 6 stars I would!

I was recommended Affordable Cars of Keny by a friend & I have to say I found all the staff to be very helpful & friendly. I feel I bought a great car at a great price...Thanks for the coffee :-)

I bought my Mercedes from here in February. The dealer has been quite helpful. I am currently having an issue with the car but I have misplaced my warranty documents so I'm just waiting for some new ones to be sent over. The car was clean and in good shape when I collected it and it was a good price.

Part exchanged my BMW for an Audi S4. Went for test drive with George. Got good allowance for my car. So far it's been faultless,with 6 months trouble free motoring. Would recommend Affordable Cars of Kent.