Keith H, May 2024
"Eventually a great service given very qu"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We picked up our newish car Friday 17th may 24 late afternoon a great hand over and very helpful, the car was parked between two other cars so didn’t fully check around the car after getting home and having a good look around found a dint in the rear passenger door and drivers side inner trim badly damaged, phoned them up Monday morning and got a very rude answer about it saying the car had been through vigorous pre hand over checks and nothing reported to them I said who by Stevie Wonder he saidso you’ve purchased the car so was up to us to check every detail before driving off so basically tuff sxxt so I asked to speak to some else.
Later that day Neil phoned and apologised about the first conversation and with no hesitation booked the car in for dint to be sorted and a new inner door water seal.
Took it yesterday to the service department and was welcomed and treated with respect could not fault the people or the service that I received door seal being sent to my house so I don’t have to travel to service centre will not hesitate to purchase again.
+0 Found this review helpful
Steph, April 2024
"Sold a car with known faults"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Caution when buying from here.
Edited review following 1 month of purchase - don't complete the review on hand over as you are asked to!
Issues 5 days after owning the car.
Dealership sold the car with known faults - the engine management light was turned off hoping it wouldn't come back on but it did after 5 days.
Repaired through the warranty company and the fault has returned. Told to contact after sales who still haven't replied to my original email 5 days after purchase. They don't want to know - now requesting full refund as it is not worth the hassle and time to keep going to garages to sort faults that should never have been sold with the car.
No follow up and lack of customer service - very poor!
+3 Found this review helpful
Leo, April 2024
"Cars are beautiful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a very good experience with these guys very helpful from the start, came to agreements to suite my needs which helped my out massively. Car stunning as shown on photos great price
+0 Found this review helpful
Sergio, April 2024
"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Again use this amazing company service in future because all service are Very good & reliable
+0 Found this review helpful
Lunar, April 2024
"Very satisfied "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was pleased with Affordable Cars Prestige Car Supermarket and would recommend them because they were polite open helpful no fuss no rush at my pace very clear explanations
+0 Found this review helpful
Michael, March 2024
"Quality Workmanship"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Guys where fantastic from start to finish, Cars fully stripped and replaced excellent quality and workmanship!
+0 Found this review helpful
Samuel, March 2024
"Good deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thanks to Vincent team for my car refitting it it has been a absolute pleasure having these lads work on my cars. Use again.
+0 Found this review helpful
Bob M, March 2024
"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
They were punctual and professional and made sure everything was done thoroughly. Their 10 year cars guarantee is also much appreciated. Would definitely recommend.
+0 Found this review helpful
Ronie, March 2024
"Car runs Amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing service. Enquired about the car Friday, and drove it away Monday. Excellent and fast service from the entire team. A big thank you to Andy who walked me through how the car works, and was great during my test drive.
+0 Found this review helpful
Justina, March 2024
"Overall excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently purchased a BMW 3 series from value cars , Vincent was very helpful he went above and beyond to find me the perfect car. They even sorted the tax for me. However there was a slight issue with the car but Vincent sorted it quickly. Overall it was an excellent experience from start to finish and I would highly recommend Value cars in York. Thanks again all team
+0 Found this review helpful
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