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79% Recommend
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310 reviews from our car dealer reviews community
Leave a review for Affordable Cars Prestige Car Supermarket
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310 reviews from our car dealer reviews community

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"Annoymous"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would seriously AVOID buying a car from Affordable Cars. We bought a car from them which we owned for approx 10 weeks(which we had the car at our house for 4 weeks only) and we had nothing but trouble with this car even after 6 separate inspections in the garage. Their customer service is disgusting. We were lied to on numerous occasions and left with a broken car which you couldn't drive. Thank god the finance company stepped in to allow us to return the car and get away from this awful garage. You certainly get what you pay for, probably the reason their "prestige" cars are so cheap compared to everywhere else. They made the experience extremely difficult and was not helpful in anyway. They have even put the car up for sale and they are well aware it needs £1000 worth of repairs!!! I would not recommend this garage to anybody. It's a shame I am unable to give a zero!! AVOID AT ALL COSTS!!! Go elsewhere and get value for money.

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+5 Found this review helpful

Paul in response to Annoymous

Thanks for your review, it has made me decide to buy from elsewhere.

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Annoymous

We feel this review to be extremely inaccurate. First of all the customer took out finance in their partner's name which is an accommodation deal as the person who took out the finance was not the main driver which is borderline fraud. The customer is right in saying that we took several attempts to rectify a fault which we eventually did. Previously to this the customer lied to us saying the vehicle was sat at their home and wouldn't drive when they were later seen driving the car around. The customer told us on numerous occasions that the car they bought was not fast enough and wanted to buy another vehicle from us. We reimbursed the customer of their payment as we did not want to do any further business with this customer as we believe the car not being powerful enough was a major factor in them wanting to change their vehicle.

"Major"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a Jaguar Xf at a great price for age and milage. Had it checked today 22 Sept 16 at my local dealer. Full set of green lights in the health and diagnostic check. My experiance100% positive Affordable premium cars. So very true.

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Major

Thank you for your much appreciated business and your kind words.

"Claire"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The reputation for affordable cars seems to be proceeding them, wish I'd heard about this before purchasing a £9000 car from them. I've had it 3 months and now onto our 3rd garage visit, 1st fault took us 5 garages to get it sorted, which yep fair enough they eventually sorted but the car was only 20 day old , a few weeks later another engine malfunction, after having the car around 2 months , took it back to the car garage who was rude and said it was a wear and tear fault..and if they had to fix everyone wear and tear they may as well shut shop its hardly my wear and tear after having a car 5 mins yet it has cost me £200,I'd like to think after apparently servicing the car they'd look into sorting any faults after only purchasing 2 month. to find ANOTHER engine malfunction light appear this morning, more hassle to get the car to a trusting /helpful garage . I've never been so let down by a car purchase , I'd recommend if you purchase from affordale cars you take someone along with you know who's their stuff so your not left with bills weeks after purchase. Mot due in 3 weeks can't wait to see how much that's going to destroy the bank !

Paul in response to Claire

Thanks for your review, it's made me decide to buy elsewhere

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Claire

We are extremely shocked by this review, please contact us at your earliest convenience, as we would like to hear more about your experience and try to get this matter resolved.

Claire in response to Claire

Update- lovely how concerned your last reply looks little does this reflect the real service from affordable cars, since my last comment the cars has now clocked up its 6th engine malfunction, same issue as always that you have apparently fixed twice now, I called today to see if the car can be fixed once and for all to be told by your service garage not to come back and they do not want to see me or the car again. You should be ashamed to provide such terrible service. I'm happy to say I won't be calling or bringing the car in as it is now in the hands of a solicitor and the finance company.

Matt in response to Claire

I spotted a 1 series on auto trader, decided to check out reviews of the company before viewing and now reading these has changed my mind, I'll go elsewhere.

"T Davis"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a BMW 1 Series. The salesman (Dean) was extremely helpful and only too happy to answer, openly and honestly, questions about the car's service history and features/performance and to offer a test drive on an unplanned visit. Deposit was flexible to accommodate finances although no flexibility on the sale price as the vehicle was "priced to sell". Value was in the middle of the range expected for a trade sale. Finalisation of the deal and hand-over of the vehicle was quick and painless. After-sales care was good, with a minor issue being resolved quickly, efficiently and at no extra cost. To date, no further issues with the vehicle and very happy with the ride comfort and performance. All in all, would be happy to recommend Affordable Cars (A19 - Crockey Hill) and deal with them again.

Staff from Affordable Cars Prestige Car Supermarket in response to T Davis

Many thanks for your great review please bear us in mind next time and we will try and get that 5th star Many Thanks Affordable Cars Team

"Richard B"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an amazing dealer, who is honest, not pushy and selling some of the best quality second hand prestige cars I've ever seen. I took a chance and brought my BMW 530d GT without seeing it as I'm located in south Worcestershire. Before I went Dean was giving me confidence in checking the idrive system on the car to ensure there was no issues and in constant contact with me. After taking a 4 hour train journey to collect I was frankly blown away by my car!!! The description given was totally accurate with no issues and 100% worth the journey. To Dean and all the staff at Affordable Cars Yorkshire keep doing what your doing as your doing a grand job and I will certainly be making the long journey again when my BMW needs replacing. To all the new car buyers out there get up to Yorkshire and buy your new car from these guys as you won't be disappointed. PS, I enjoyed my bottle of wine :)) A very very happy customer.

Staff from Affordable Cars Prestige Car Supermarket in response to Richard B

Hi Richard and thank you so much for a great review. We of course do sell a number of vehicles over the phone and can understand how nerve racking it can be for a customer travelling so far which is why we take our time to make sure that nothing is missed. We hope you are enjoying the GT and will pass on your kind words to Dean. Many Thanks Affordable Cars Team

"Jess"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very rude and unhelpful staff apart from Leon. Got told they were negotiable with price so drove an hour home and back the next day to find out they wouldn't budge on price and have no reasoning for it and it was very overpriced especially as the back seats were not even attached. Do not bother with this garage.

Staff from Affordable Cars Prestige Car Supermarket in response to Jess

We feel this is a very inaccurate review of what happened and are very sorry that a deal couldn't have been reached however the discount you were asking for was not something we could do. previous to visiting the dealership you were told on the phone that this car was priced to sell and already offered value for money so would not be discounted to which you came to the showroom, drove the car and then demanded huge discounts anyway, However as a gesture of goodwill we did offer a more reasonable discount to which you turned down. The rear seat did not have a fault and just needed pushing back in to place after it had been lifted up to be valeted As the vehicle was already advertised at a great price a customer drove all the way from London and purchased the car that same day. The vehicle was in a great condition, offered value for money and had been offered for sale for less than 24 hours Sorry we could not be of assistance on this occasion Affordable Cars Team

"Paul R"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW this weekend from Affordable Cars at Crockey Hill York having spent several months tracking prices on Autotrader and viewing their car stock on at least three occasions. I ended up speaking to three of their sales staff and found all of them to be helpful and not pushy. They even allowed my wife a test drive in an Audi A1 even though she said she wouldn't be buying one any time soon. The buying / trade in / finance side was handled quickly and without fuss, with no suprises. It is early days with the car but I am delighted with it to date. Based on my experience I will be back and would recommend Affordable Cars

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to Paul R

Hi Paul glad to hear you were so well looked after by the team and we hope to see you again for your next car Many Thanks from all the team

"Car buyer"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car from Affordble cars in October 16. After 2 months, it wouldn't start. Contacted the garage and they fitted a new battery. 3 months later it's doing it again. I rang them and spoke to a salesman (the one who sold me the car) and his exact words were 'what do you expect when you buy a second hand car, things go wrong with them'. Firstly, after spending 8k on a car and buying it from a reptuable garage, I wouldn't have said it was an appropriate comment. Secondly, he told me to ring my breakdown (which was included in the deal) this had to be set up by email on the day of purchasing. He was adamant this had been done, only to then ask for email as they hadn't taken it to start with. I managed to get the car to their garage and the mechanic told me basically I shouldn't use cheap fuel as that had caused the problem. 2 weeks later it did it again. Contacted the garage and they told me to take it to halford because they were too busy. Halfords sound the fault in a few seconds and said the air filter was blocked solid. Nothing to do with the fuel according to halfords. I wouldn't rate their after sales and find certain members of staff extremely rude. The car I have bought was well priced and is a good car, but the few problems that it has had, have been difficult for the garage to sort, even though I paid the extra money for the extended warranty.

John adams in response to Car buyer

Why would you give them 5 stars !!!

John dhesi in response to Car buyer

I don't understand why you have given them 5 stars, reading your review I think it should be 1 star !!!

"Andrew"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to buy a VW UP from this dealer about an hour ago and the sensitive young secondhand car salesman asked us to leave and refused to sell us the car we were looking at. I was asking lots of questions about the finance price versus the cash price and he didn't understand the interest rates and couldn't give us a straight answer. Refused to negotiate on price simply saying 'we don't do discounts', offered us £50 trade in on the car we pulled up in. He got so flustered when he couldn't answer my simple questions that he walked off and refused to deal with us anymore saying I was rude obnoxious and talked down to him. Whatever happened to the good old days when a car salesman gave as good as he got.

"Alice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a 2012 MINI ONE from Affordable Cars York and have been pleased so far. The service at the York branch was great and very helpful. A lovely geordie man looked after us from start to finish! Thank you!

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to Alice

Thank you very much Alice for your great review and we are happy to hear you are enjoying your car Many Thanks

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Dealership Information

Based in North Yorkshire in a town called Tadcaster, Affordable Cars Prestige Car Supermarket do exactly what their name suggests; they offer an affordable solution to purchasing a used car that will ensure that you are back on the road in no time.

They have up to 100 great cars in stock at any one time and cover a variety of makes and models. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
310 reviews4.2 out of 5 stars — Rated Very Good
Excellent
242
Very Good
8
Average
6
Poor
15
Terrible
39

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  • Contact Information

    Address

    Affordable Cars Prestige Car Supermarket
    A19 Crockey Hill
    York
    North Yorkshire
    YO19 4SH

    Get in touch

    01904 644 440
    http://www.affordable-cars.co.uk

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    Dealership Statistics

    79%
    Would recommend this dealer to family and friends
    33%
    Percent of reviews responded to by this dealer

    Additional Information About Affordable Cars Prestige Car Supermarket

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