32% Reviews
replied to
77% Recommend
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315 reviews from our car dealer reviews community
Leave a review for Affordable Cars Prestige Car Supermarket
Leave a review

315 reviews from our car dealer reviews community

Leave a review for Affordable Cars Prestige Car Supermarket
Leave a review
"Barcode"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW 118d from Affordable Cars York last year, paid £99.00 for warranty and had to have a whole new steering column through warranty after a month, I have now taken it to BMW for a MOT and service, they have found a oil leak and the whole exhaust is loose. I am looking at £1000+ to get it fixed, don't buy from them is my advice.

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to Barcode

We charge a £99 administration fee on all our group stock to which we do make customers aware in every advert. The warranty that we provided did replace the full steering column at no cost to yourself after the fault occurred. At the point of sale there was no faults present however after a time things like an oil leak can develop and a loose exhaust, this is due to the day to day running of a vehicle to which had been in perfect working order for over a year after taking delivery of your car and had developed over some 20000 miles of driving. We at Affordable Cars strive to offer the ultimate car buying experience but can not be held accountable for wear and tear over a prolonged period of time.

"13roses"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from Affordable Cars York.When we picked it up the car mats were missing and they said they don't know were they had gone? Strange we were given £20 for new ones and then 2 weeks later the car was knocking and shaking in reverse and the back brake discs were cracked and rusty were took it back and all we got was its not under warranty it's part of wear and tear. Two weeks later after the V5 came we sold it to we buy any car because our garage said it would cost a lot of money to repair as he said he thought it was the clutch slipping and the brake discs we gone how can you get a car with a new MOT and SERVICE DONE when it's in this condition? It's beyond me disgraceful taking people's hard earned money. Don't buy. AND I DEFINITELY DONT THINK THE PEOPLE WHO HAVE GIVEN THE COMPANY 5* are genuine reviews.

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to 13roses

We are sorry to hear that you were not happy with the service you received however some of the points stated are not actual facts. The car in question did not come with mats and never had any in it when offered for sale this was proven by the advertisement picture in which you could clearly see there were no mats present but as a gesture of goodwill Affordable Cars paid £20 for replacement mats that had been seen on EBAY by yourself. The car had been independently inspected and had an MOT by a VOSA registered garage to which brakes and clutch were found to be in good working order yet we still invited you to bring the car into our own service centre so that we could investigate the alledged fault and offer to repair at our own cost, however you never attended. We at Affordable Cars always strive to accomplish 100% customer satisfaction and we are sorry that we have not achieved it in this case

"Daniel Moore"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience, the car was exactly as described, had bigger alloy wheels put onto the Audi A5, which your service centre did free of charge! Courteous, polite and very precise. Could not ask for any more. Many thanks again Daniel Moore

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Daniel Moore

Thank you very much for your kind words Mr Moore. Your business is much appreciated and we hope to see you again in the future.

"Jennifer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my BMW from Affordable cars and couldn't be happier! The team were great helping me make my decision and offered all of their support and knowledge. I would recommend to anyone reading this, if you want good service and peace of mind this is the place to go. I will be coming back in the future and will advise all friends and family to go to Affordable cars!

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Jennifer

That's great to hear Jennifer and we very much look forward to seeing you again in the future. Thank you for your much appreciated business.

"thomos"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi. If you are think to buy a car from them, think again? You will lose. The cars they sell got so many issues from my experience and after you pay the money they don t want to know. Think, Think.

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to thomos

Good Afternoon Thomos We are confused by this review. The vehicle purchased was a 5 series touring to which you were made fully aware that it had a headlight malfunction before the sale was made. the vehicle already had a low price due to this and at the time of purchase you were happy to take the car with the known fault which was clearly stated on your invoice to comply with the sales of goods act.

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"Gav"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great choice of cars and am enjoying a 330 coupe that I purchased from the Tadcaster branch. I would like to sat a big thanks to Leon at Affordable Cars York for looking after me and my wife.

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+0 Found this review helpful

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Gav

It's always great to hear positive feedback about one of our employees. We will make sure Leon's great customer service is recognised and rewarded! Thank you Gav.

"money pit"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Affordable Cars York last year and have had no end of problems, it's cost me half of what I paid for the car and to add to that the sump has now got a hole in it from severe corrosion which is now going to cost me a further £600 on top of the £3000 already spent since early last year, the garage don't care less and quite frankly in my opinion based on what happened to me they are not fit to sell used cars. Avoid Affordable Cars York at all costs.

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to money pit

We have a full detailed log of any issues as we are FCA authorised and are not aware of this car. This review is not verified and we feel it to be a false complaint by a local competing car dealership trying to lower our star rating and tarnish our excellent reputation

"PETE CHATWIN"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

THEY DONT CARE ABOUT YOU OR THE CAR YOU JUST BOUGHT. I BOUGHT A PORSCHE AND I PAID TOP MONEY FOR IT, AFTER A COUPLE OF WEEKS MY CAR NEEDED A SMALL REPAIR, THE GARAGE WHICH IS A PORSCHE APPROVED BODY SHOP INFORMED ME THAT THE CAR I HAD BOUGHT FROM AFFORDABLE CARS OF TADCASTER YORK WAS IN A MAJOR AND SEVERE ACCIDENT AND HAD BEEN REPAIRED TO A POOR STANDARD. I CONTACTED AFFORDABLE CARS AS THEY CLEARLY STATED TO ME AT THE TIME OF PURCHASE THAT THE CAR HAD NO ACCIDENT DAMAGE WHATSOEVER, THEY CLEARLY LIED TO ME I CONTACTED THEM TO SEE WHAT THEY WOULD DO TO RECTIFY THIS ISSUE FOR ME THEY TOLD ME TO GO AWAY AND NOT TO BOTHER THEM AGAIN AFTER SPENDING 12K ON A CAR THAT WAS NOW WORTHLESS, I WASN'T IMPRESSED I WROTE THEM SEVERAL EMAILS AND SENT TWO INDEPENDENT REPORTS THAT CLEARLY STATED THAT THE CAR WASN'T FIT FOR PURPOSE. THEY DIDN'T EVEN RESPOND TO THE COMPLAINT. ESSENTIALLY COULDN'T GIVE A TOSS ABOUT THE FACT THEY HAD SOLD ME A POTENTIALLY DANGEROUS CAR, NOW THEY HAVE MY MONEY AND IM LEFT MASSIVELY OUT OF POCKET. NEVER BUY A CAR FROM THIS USED CAR DEALER, THEY ARE CLEARLY JUST AFTER YOUR MONEY, THAT IS THE END OF THE RELATIONSHIP, EVERY TIME I CALL THEM NOW THEY JUST PUT THE PHONE DOWN ON ME AND CLEARLY DONT CARE ABOUT THE FACT THAT IM LEFT WITH AN AWFUL CAR THAT IS DANGEROUS. AVOID THIS COMPANY AT ALL COSTS, IT MAY COST YOU MORE THAN MONEY TO DRIVE AN AFFORDABLE CAR FROM TADCASTER. BUYER BEWARE, DO NOT SPEND YOUR MONEY WITH THIS COMPANY THEY COULDN'T GIVE A CARE ABOUT YOU OR THE CAR THEY SOLD YOU AS LONG AS THEY HAVE ALL YOUR MONEY. WELL I HOPE SOME PEOPLE READ THIS AS THEIR BEHAVIOUR TOWARDS ME AND THE PURCHASE I MADE IN JANUARY 15, DO NOT BUY A CAR FROM THIS COMPANY. THEY ARE BAD NEWS AND CLEARLY THEY KNEW (OR SHOULD HAVE KNOWN) THE CAR WAS DAMAGED BEFORE SALE AND DID NOT DISCLOSE THAT TO ME, THIS IS EVIDENT AGAIN IN THEIR ATTITUDE TOWARDS ME WHEN I CALLED THEM UP TO TELL THEM IN THE FIRST INSTANCE THEY WEREN'T EVEN CONCERNED ABOUT THE FACT THAT I WAS NOW DRIVING A POTENTIAL DEATH TRAP. I HAVE ONE THING TO SAY NOW, YOU WILL BE HEARING FROM MY SOLICITORS AND YOU WILL BE SUED FOR MISREPRESENTATION AND UNDER THE SALE OF GOODS ACT 1984, I WILL PURSUE YOU FOR EVERY PENNY OF THE 12K I SPENT AND I WILL NOT GIVE UP UNTIL YOU PUT THIS RIGHT BUT OF COURSE I DON'T EXPECT YOU WILL DO ANYTHING ABOUT IT AS YOU CLEARLY COULDN'T GIVE A TOSS NOW YOU HAVE MY MONEY. BUYER BEWARE IN FACT BUY YOUR CAR FROM SOMEWHERE ELSE AND AVOID AFFORDABLE CARS YORK.

James Pennington in response to PETE CHATWIN

I was hoping to see a response from Affordable Cars on this, to hear their side of the story. Did you ever resolve this issue Pete?

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"my affordable cars review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Affordable Cars in York were spot on during my time at in their dealership. When I was looking around for a new car they were helpful and pointed me in the right direction. The car I did buy from them is exactly what I was looking for and is driving great 2 or so months on from buying it.

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+0 Found this review helpful

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to my affordable cars review

Thank you very much for the positive feedback. Unfortunately your name does not appear on the review so I am unsure of who you are but please feel free to come back to us anytime as all business is appreciated. Thank you again.

"Lynn Birdsall"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my BMW for 2 weeks and at the moment am very pleased with it! Leon and his team were very professional and made the process of buying very smooth and easy. Whilst the experience has been excellent it is still early days! The key to any kind of service is how good the after sales is therefore I will reserve judgement and conduct another review in 6 months time!

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Lynn Birdsall

Thank you very much for your kind words Mrs Birdsall. We hope you are still enjoying your purchase and hope to see you again in the future.

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Dealership Information

Based in North Yorkshire in a town called Tadcaster, Affordable Cars Prestige Car Supermarket do exactly what their name suggests; they offer an affordable solution to purchasing a used car that will ensure that you are back on the road in no time.

They have up to 100 great cars in stock at any one time and cover a variety of makes and models. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
315 reviews4.2 out of 5 stars — Rated Very Good
Excellent
242
Very Good
8
Average
7
Poor
16
Terrible
42

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  • Contact Information

    Address

    Affordable Cars Prestige Car Supermarket
    A19 Crockey Hill
    York
    North Yorkshire
    YO19 4SH

    Get in touch

    01904 644 440
    http://www.affordable-cars.co.uk

    Opening times

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    32%
    Percent of reviews responded to by this dealer

    Additional Information About Affordable Cars Prestige Car Supermarket

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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