32% Reviews
replied to
77% Recommend
to friend


315 reviews from our car dealer reviews community
Leave a review for Affordable Cars Prestige Car Supermarket
Leave a review

315 reviews from our car dealer reviews community

Leave a review for Affordable Cars Prestige Car Supermarket
Leave a review
"Thomas"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a vehicle from affordable cars on Colton Lane, I saved up for 2 years to be able to afford the car I wanted. The sales team tell you exacly what you want to hear and are very convincing. I paid cash for my BMW as I were told I'd get a deal if I did! The car had no lights on the dash and no knocks when I test drove it. I picked the car up 2 days later. I had only got home when the oil light and engine management light came on. I rang them as soon as they told me the deal had been done and they couldn't do nothing about this. I took the car back and was very rudely spoken to buy the manager called Tony I think it was?? I was told it was not there problem no more.. I then took the car to BMW and they checked it over and told me it needed over £2000 pounds of work. Turbo, brake pipes, clutch, exhaust had been put up together with some scrap metal??? The list went on. I seriously felt I had been ripped of. I looked into it further and was told all cars come from auction and get put straight on sale without being checked, I was told this shouldn't have past the MOT even though it had only just gone through. I would seriously never ever ever recommend this garage to anyone. And I do hope everyone sees this and thinks against it! If you want a car that is not roadworthy then go ahead but I do hope I have saved people from the bad experience I have had with these rude arrogant all for themselves people.

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to Thomas

Having gone back into our sales records from 2015, we have no contract with this customer or even a complaint. We believe this review to be completely false and to be from another car dealer. We have our very own purpose built Service Centre, to which all our vehicles get checked and prepared prior to sale.

"Steve and Diane"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Bought a BMW touring which is great, I had a little issue which was resolved immediately and without hesitation. the customer service I received was excellent both in the showroom and from the service department. Paul the head mechanic deserves a mention as he was outstanding and very efficient and kept me informed all the way, A big thank you, I would and will go back when I want to change my car.

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Steve and Diane

Dear Steve and Jan, Thank you for your kind words but mainly thank you for your patience and understanding when a fault arose with your vehicle. Sometimes faults do happen with used vehicles. When this does happen we endeavour to rectify the fault as quickly as possible. Your patience and understanding is greatly appreciated and we hope to see you again in the future. Thank you for your much appreciated business.

"michelle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very helpful and friendly staff, cars were priced very well so was worth the travel to find the car i wanted even though it was a touch choice due to the amount of cars on site , i was like a kid in a sweet shop lol Many Thanks again for all your help and patience

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to michelle

Thank you for your business and we hope to see you in the future!

"John Dixon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car recently for my son from this garage. Couldn't have felt more welcome and the service was outstanding!

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to John Dixon

We hope your son is still enjoying his new car! Please come back again, thanks John.

"Charlotte"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is second car from Affordable cars and I canhonestly say how amazing the staff and service is from start to finish! The team are on hand with any questions or queries you may have. Affordable cars is the perfect car garage and I wouldn't dream of shopping elsewhere. 5* excellence!

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to Charlotte

Thank you Charlotte and we hope to see you for a third time!

"unaffordable cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not enough room on this page to express my disgust with this garage, I urge to stay clear. I wish I had have seen these reveiws before i bought a car from this garage. Trust what i have said and take note of the other bad reviews.

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to unaffordable cars

The vehicle in question was owned for over 18 months and have covered over 21,000 miles before it developed a fault. As a \Good Will\" gesture. we offered of helping the customer by asking him to bring it in to our service centre so we could do the repair at a discounted rate. When the customer became rude and aggressive. We rescinded our offer of help and let our legal team handle the matter.

"not satisfied"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these people,within 2 days a knocking ensued in front right hand side of car,was told I couldn't take it back to them.They told me to take it to another garage and deal with the problem through the warranty I had to pay extra for. Feel very dissatisfied that I didn't get the after care your supposed to receive from a car dealer, especially within a couple of days of purchase.

Affordable Cars from Affordable Cars Prestige Car Supermarket in response to not satisfied

We are sorry to hear of your dissatisfaction. However, we do now have our very own service centre, in which all our vehicles are fully prepared before sale. Please come and visit us again, and we hope to make your experience better. We would also like to offer you a free service on your next purchase through ourselves, for any inconvenience caused.

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"UNHAPPY CUSTOMER"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Appalling after sales and customer service care. The vehicle we purchased although old looked ‘clean’ and was sold as a car in good condition, the morning after we got the vehicle home the problems started. Major oil leaks, engine management light permanently on, power loss, rear leaking hydraulics; I could go on (and on and on). Despite on having owned the car for 12 hours, Affordable Cars were not interested and made it clear "we were on our own with this one". We made a successful claim through our credit card company for the £1,500 repair bills to the vehicle paid out in the first 2 months of ownership. Trading Standards were also aware of this dealer and took a case against them due to their bad practises. After 5 months of battling we finally returned the vehicle to Affordable Cars for a partial refund. TERRIBLE, STRESSFUL EXPERIENCE, WE WOULD NOT RECOMMEND THEM ANYONE.

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+2 Found this review helpful
"Les"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my dream car, took me some time to save so making sure everything was as it should be was so important and I suppose trust takes a big part of that. I took a warranty to give me peace of mind. Maybe my heart ruled my head but either way car has been beautiful so far and I hope to be feeling the same in 12 months and longer

"EXCELLENT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Searching for the right car for three months I feel paid off when I found the good people at Affordable Cars. The level of service is second to none and I am extremely satisfied with my new Range Rover. It was a long way for me to come from Cambridge, however the journey was well worth it. Thank you again and as promised I will be sure to recommend you to all my friends, family and staff. Kindest Regards Mr Richard Francis Lewis

Affordable Cars Group from Affordable Cars Prestige Car Supermarket in response to EXCELLENT

Thank you very much for your kind words Mr Lewis and we hope you continue to enjoy your purchase.

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Dealership Information

Based in North Yorkshire in a town called Tadcaster, Affordable Cars Prestige Car Supermarket do exactly what their name suggests; they offer an affordable solution to purchasing a used car that will ensure that you are back on the road in no time.

They have up to 100 great cars in stock at any one time and cover a variety of makes and models. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
315 reviews4.2 out of 5 stars — Rated Very Good
Excellent
242
Very Good
8
Average
7
Poor
16
Terrible
42

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  • Contact Information

    Address

    Affordable Cars Prestige Car Supermarket
    A19 Crockey Hill
    York
    North Yorkshire
    YO19 4SH

    Get in touch

    01904 644 440
    http://www.affordable-cars.co.uk

    Opening times

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    32%
    Percent of reviews responded to by this dealer

    Additional Information About Affordable Cars Prestige Car Supermarket

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