Purchased BMW 3 series (20k miles) when I collected Emissions malfunction light was on and passenger lock was malfunctioning. Spoke with customer support who promised to refund me the cost of repair. 3 weeks later and I am still out of pocket, I'm leaving this review now because I spoke with manager who was very rude, told me I need my A** wiping for me and his time is much more valuable than mine and doesn't like to deal with keyboard warriors (he said a lot more too). In short avoid these bullys, better off buying privately as you get nothing but abuse after sales

Whilst car seems ok - please don’t expect your requests to be considered - not even non monetary ones! They just conveniently forget. Will contact you when they are dealing with the sale but thereafter …….forget it. It’s the first company that I’ve ever know give you your vehicle without any fuel…….. I know diesel is expensive but if you’ve just spent 13k you anticipate you should have enough to get to the fuel station - not with these guys in Yorkshire. Have just noticed all these other reviews and think if I’d read them before purchasing I might not have done so!!

Bought a 17 plate Mercedes from Affordable Cars. The car didn’t perform up to spec since it’s purchase and after 6 weeks the engine management light appeared. The DPR filter was 322 full which took a week to fix. Following onto this all the bulbs malfunctioned on the car and the headlights indicators no longer work. Affordable cars have not once acknowledged the faults and have consistently said I need to sort the issue myself. I have received terrible service throughout and wouldn’t recommend this dealership to anybody.

Is this the sort of people you want to buy from? Was sold a car under false pretence. I phoned them being a long distance from the garage, I asked if i could get the car and try it but I was told there was no option for a click and delivery. I was also told that i could only hand the car back if it had a problem. After i put a £500 deposit on the car they send me the T&C which stated that I could have had a 'Click & Deliver' option for £149 which was a refundable deposit which entitled me to try the car and give the car back for any reason. This option was never offered to me which led me into putting a deposit on the car without trying. Summary : Being a long distance buyer, I put deposit on 2:45pm Sunday (they finish at 3:00pm, phoned up 9:00am Mon to ask why wasnt offered the click and delivery, now they saying they did). They have had £500 of my money for 15 minutes of trading, they said they are NOT giving me a refund and when i said I will get in touch with my bank to recover funds they said they would contest it. The car I put a deposit on is back on their website up for sale, and yet they still have my deposit and will not give it back. Is this the sort of people you want to buy from? UPDATE: the Director has just called me this morning to let me know that when i contest the transaction he is going to say that i actually came in to see the car.

Delivered a car 4 days after than purchase and withour logbook claiming it is lost. Since it was Sunday and postoffice could not tax the car, I had to take half day off next day. Car had scratches, two owners instead of one that they said , 2 keys instead of 1 (again descriptions' error). AA report is pretty basic (without HPI clear certificate so I presume that a car could be stolen since no second key, two owners instead of one and no logbook) and did not check battery (which was so low that start sto system did not even work) . Last but not least : a19sales@affordable-cars. co . uk which is the email for their site is FULL and does not accept emails/complaints. IMAGINE HOW IRRESPONSIBLE THIS COMPANY IS