11% Reviews
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55% Recommend
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9 reviews from our car dealer reviews community
Leave a review for Alan Davies Car Sales
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Alan Davies Car Sales
Leave a review
"Superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Third time using these guys. I would never use another dealership. Superb.

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"Wonderful people until you pay"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Then expect them to be rude, abrasive and impossible to work with if you have any issues

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"Well priced car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a little run about car as they had a really good selection of well priced cars, Alex looked after me and got everything sorted!

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"Sold with an expensive defect?"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to look at cars here in April and after being taken to see a second yard run by Richard I ended up spending £9,500 on a 2016 Jaguar XF Portfolio. As I left I found myself enveloped in an exhaust cloud which concerned me but as the car was under guarantee I convinced myself it might just be a one off. However this shouldn't have happened based on my advice from Jaguar at Crewe, this modern Jag has a sophisticated exhaust system which would only discharge oil in the exhaust if there was a fault. I had little chance to use the vehicle because of serious health problems. However after around 3000 miles the Turbocharger blew firing shardes into the engine. The car is a mechanical write off. It's difficult to believe the garage wouldn't know the turbocharger was defective and know that the exhaust discharge was indicative of a serious defect? I managed to get some scrap value as the exterior was in good order but I lost £5,500.

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+1 Found this review helpful
"Excellent services"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alex was upfront about a couple of dents sent me a video identity all problems. Didn't matter because the van drove like a dream was a pleasure to drive home in a van! The service was absolutely first-class class people!! I am so happy!!!!

"Alan Davies Car Sales/Prestige Motors"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a UK Paramedic, I returned to the UK to assist with the Covid crisis and needed a reliable car urgently to get to work. I contacted Alan Davies Car Sales about a car. I asked extensive questions as I could not inspect the car myself due to lock down, I was assured it was immaculate, the best available. They had a 'local' Garage inspect the car (Prestige Motors). Alan Davies Car Sales also Prestige Motors so unsurprisingly the garage stated the car was in 'great' condition. On delivery it was full of dents and scratches, massive rust underneath, recently sprayed with underseal, strong smell of petrol around vehicle with likely porous fuel tank and lines. On poking rust to the front suspension turrets a large hole appeared instantly. This car is not safe, not roadworthy and would fail an MOT. They promised a full refund of deposit several times and then refused 9 days later. Legal action has begun. DVSA, Trading Standards and Police are involved. Press to run story.

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+11 Found this review helpful

Kristian Davies from Alan Davies Car Sales in response to Alan Davies Car Sales/Prestige Motors

In the middle of the pandemic lockdown we were asked to deliver a 17 year old car to Uttoxeter for a returning paramedic, We obliged, we had (before) agreeing sent 2 videos of the underneath and did a new MOT! On arrival, The gentlemen disappeared underneath the car and got very excited and decided against the car, we left bewildered after spending much time and energy and 2 drivers, the only dispute was the speed in which he received his deposit back. we were just as happy to not sell him a car as he was not to buy it! Please see our many 5 star reviews on google and verified reviews on Autotrader! We are the oldest used car dealer in Crewe (over 50 years) and have an extremely strong and friendly reputation!

Alison Rhodes in response to Alan Davies Car Sales/Prestige Motors

I wish we’d read your review before purchasing a car from this garage, the exact same happened to us, Fraudulent MOT, car shouldn’t of been on the road! Going down the legal route now after spending £1800 to get the car repaired, the lovely Kristian Davies offered £500, obviously we declined his offer. Offered to buy the car back, this is when we read your review, there’s not much chance of that, is there? Really shouldn’t be aloud to trade, going to seriously hurt someone one day,

G A Thomas in response to Alan Davies Car Sales/Prestige Motors

Most modern cars are pretty good these days so dealers can seem very reliable but if they have a shed they'll still palm it off on an unwary buyer? Read my review under Geoffrey.T My faith cost me £5.5k plus recovery costs

"Best Customer Care Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having visited major dealers left their feeling I was just a 'sale' . Found Alan Davies Cars small independent garage with professional ethics and fantastic customer care . Would recommend to family and friends thank you very much love my new wheels

"Outstanding"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very helpful and friendly place and can not recommend Alan Davies Car Sales highly enough!

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+1 Found this review helpful
"Awful service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wouldn't recommend Alan Davies Car Sales. Rude and cocky salesman with no experience of customer service. Just harsh comments with no help or support in after sales. Don't waste your time or money with this place - he will feed you with lies, lies and more lies.

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+25 Found this review helpful
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Dealership Information

Alan Davies Car Sales is an Independent dealership that is based in Crewe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.3 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
2
Terrible
2

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  • Contact Information

    Address

    Alan Davies Car Sales
    Valley Showroom Stewart Street
    Crewe
    Cheshire East
    CW2 7RW

    Get in touch

    01270 650050
    http://www.alandaviescarsales.co.uk

    Opening times
    Mon 09:30 - 17:30
    Tue 09:30 - 17:30
    Wed 09:30 - 17:30
    Thu 09:30 - 17:30
    Fri 09:30 - 17:30
    Sat 10:00 - 16:30
    Sun CLOSED

    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About Alan Davies Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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